prytr

Q: My iPod keeps freezing and controlling itself

My iPod touch 5th generation keeps freezing at random and sometimes

starts to control itself and there isn't anything I can do while it's going it.

I've tried rebooting and resetting and it still does it. What do I do?

Posted on Jul 10, 2016 6:45 AM

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Q: My iPod keeps freezing and controlling itself

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  • by lllaass,

    lllaass lllaass Jul 10, 2016 9:33 AM in response to prytr
    Level 10 (187,870 points)
    Desktops
    Jul 10, 2016 9:33 AM in response to prytr

    Not knowing what you meant by "reset", try:

    - Reset all settings                  

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    https://support.apple.com/en-us/HT204184

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar

    https://www.apple.com/retail/geniusbar/