Q: Im sorry
ask him to help me buy a new machine that I have forgotten the security question wish to regain help thanks
iPhone 5s, iOS 9.3.2
Posted on Jul 10, 2016 10:52 PM
If you have a verified rescue email address on your account (an additional/alternate email address is different) you can use that to reset them : If you forgot the answers to your Apple ID security questions - Apple Support
If you don't have a rescue email address you will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset - from the above link :
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
If your country isn't on that ‘call us for help’ page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
Posted on Jul 11, 2016 12:27 AM
