HT203792: Get help with the microphones on your iPhone, iPad, and iPod touch

Learn about Get help with the microphones on your iPhone, iPad, and iPod touch
Trosie

Q: My microphone  on my iPad barely works what can I do

DDoes anyone know of a fix for a malfunctioning microphone on an ipad

iPad 2, iOS 9.3.2

Posted on Jul 10, 2016 11:41 AM

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Q: My microphone  on my iPad barely works what can I do

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  • by Corrie84,

    Corrie84 Corrie84 Jul 11, 2016 7:05 AM in response to Trosie
    Community Specialists
    Jul 11, 2016 7:05 AM in response to Trosie

    Hello Trosie, 

     

    Thank you for using Apple Support Communities. 

     

    I see that you are having an issue with the microphone on your iPad. I use the microphone on my iPad a lot, so I know how critical it is we get this issue resolved. I have an article resource that I would like to share with you. 

     

    Use Get help with the microphones on your iPhone, iPad, and iPod touch to test and troubleshoot the iPad's microphone, specifically, these two sections: 

     

    iPad

    To test the microphone on your iPad, record a video using the Camera app, then play back the recording. You can also use FaceTime to make a video or audio call to test the sound quality.

     

    Get help

    If you still have issues after testing the microphone on your device, try these steps:

    1. Unplug any accessory plugged into the headset jack.
    2. Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.
    3. Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.
    4. Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.
    5. Restart your device.
    6. Make sure you have the latest version of iOS.

    If you've tried these steps and people still can't hear you on phone or FaceTime calls or Siri doesn’t hear your requests, contact Apple Support.

    FaceTime is not available in all countries or regions.

     

    Best Regards.