HT203792: Get help with the microphones on your iPhone, iPad, and iPod touch
Learn about Get help with the microphones on your iPhone, iPad, and iPod touch
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Jul 11, 2016 7:05 AM in response to Trosieby Corrie84,Hello Trosie,
Thank you for using Apple Support Communities.
I see that you are having an issue with the microphone on your iPad. I use the microphone on my iPad a lot, so I know how critical it is we get this issue resolved. I have an article resource that I would like to share with you.
Use Get help with the microphones on your iPhone, iPad, and iPod touch to test and troubleshoot the iPad's microphone, specifically, these two sections:
iPad
To test the microphone on your iPad, record a video using the Camera app, then play back the recording. You can also use FaceTime to make a video or audio call to test the sound quality.
Get help
If you still have issues after testing the microphone on your device, try these steps:
- Unplug any accessory plugged into the headset jack.
- Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.
- Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.
- Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.
- Restart your device.
- Make sure you have the latest version of iOS.
If you've tried these steps and people still can't hear you on phone or FaceTime calls or Siri doesn’t hear your requests, contact Apple Support.
FaceTime is not available in all countries or regions.
Best Regards.
