Q: Cannot send pictures via iMessage on iPod Touch or MacBook Air
Hello.
I have an iPod Touch with the latest iOS (9.3.2) and a MacBook Air with the latest OS X (10.11.5) and neither of them sends pictures – or any other attachments – via iMessage any more. I can receive pictures and send and receive texts, but sending a picture just fails every time. I noticed the problem on the iPod about a week ago, trying to share a picture from Safari. It never sent and I just thought that the file was too large. Then I tried sending a picture on the laptop several days later and it failed too. Today I finally had time to sit down and try to figure out what might be wrong, but have not found a solution.
This far I have
* logged out of Messages and FaceTime, restarted everything
* done a complete reset on the iPod
* deleted the files pertaining to iMessage from username/library/preferences (as was advised in an old thread on this forum)
* fiddled with about every setting I can imagine
Nothing has made any difference. I read somewhere that one should log out of iMessage on all devices before rebooting all of them. In addition to the ones mentioned above, I have an iPad Mini 2 (9.3.2) and an iPhone 5S (9.3.2), but messaging and FaceTime is disabled on the former and the latter has been switched off for over a month. I doubt that turning on the iPhone and logging out of anything would make much difference. At least I hope so, since the phone is currently in another country.
PS. I am not sure which Community to post this to, since the problem seems to be system-wide.
iPod touch (5th generation), iOS 9.3.2
Posted on Jul 7, 2016 9:49 AM