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All replies
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Helpful answers
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Aug 25, 2015 9:59 AM in response to WickedJargonby Random_Guy,This is happening to me in Los Angeles. VERY few tracks play, but some done. Most are just skipped with no sound at all playing. Just updated to the latest iTunes and still happening. Plays fine on my iPhone 6+.
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Sep 1, 2015 4:13 AM in response to Random_Guyby buddhahat,This problem disappeared briefly when I changed the DNS settings as per instructions a couple of pages up thread. However the problem has now recurred on my phone. I reset DNS to default but still occurring. This is very frustrating. I never had these type of issues with Spotify. If this isn't sorted I will consider switching back and contacting Apple for refund of Match.
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Sep 19, 2015 3:26 AM in response to WickedJargonby Jonny S,This worked for me:
- log-out of iTunes
- delete /Users/[username]/Music/iTunes
- delete com.apple.iTunes* in Users/[username]/Library/Preferences and Users/[username]/Library/Preferences/ByHost
- clear trash
- reboot
- re-start iTunes
- log-in to iTunes
- confirm payment details
good times.
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Oct 21, 2015 11:24 PM in response to WickedJargonby Steve-O23,Same issue on my iPhone and iPad (even on new 9.1). Items that were stored locally in iTunes on my MacBook and uploaded to the cloud seem to be the issue on other devices. Will try a few of the suggestions in this thread when I get home tonight.
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Oct 24, 2015 11:12 PM in response to WickedJargonby karoo_user,I am connecting from South Africa and experience the same issues on iPhone and iPad even after 9.1 update. Any suggestions how to fix this VERY frustrating issue?
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Nov 26, 2015 8:12 PM in response to WickedJargonby ChuyFB,Nope, I think this is more of a general issue, since I'm having this same annoying problem in Mexico. Can't get to listen to whole songs. I thought maybe I was doing something wrong, but now I see I'm not.
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Dec 1, 2015 8:03 PM in response to WickedJargonby hungrysokoke,This solved the problem for me: Signing out and back into iTunes on my iPhone.
I found this solution serendipitously when working on another iTunes problem discussed here.
In more detail: I'd been having a problem with certain (seemingly random, e.g. Jumpman on What a Time to Be Alive but none of the other tracks on the album) tracks not playing on my iPhone (but playing on my Macbook). I decided to try a sign out and sign in strategy on my iPhone. I went Setting>iTunes & App Store>Apple ID>Sign Out. I opened Music which, interestingly, was now frozen on an Apple Music promotional picture of a girl listening to an iPhone. I went back to the same part of Settings and signed back in. Then I could play the tracks that couldn't previously be played (e.g. Jumpman)!
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Jan 3, 2016 6:04 PM in response to hungrysokokeby Cdappleuser,This worked for me. The extra step that I needed was to go back into settings/music and turn on the iCloud Music Library so that playlists and other tracks that I had added to my music on either my ipad or iPhone reappeared.
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Apr 18, 2016 1:24 PM in response to WickedJargonby scottysg,This was happening to me on random tracks in multiple albums. I changed my dns to 8.8.8.8 and 8.8.4.4 and its working fine again. I live north of la. As said before in this thread, the dns is the problem. whatever that is lol.
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May 29, 2016 7:22 AM in response to WickedJargonby motrek,I'm on iTunes version 12.4.0.119 on a Mac in the US and have this problem.
Listening to an Apple Music "radio" station works okay (it will usually work for hours at a time) but if I try to listen to a particular album, it will play a few songs (or sometimes just one song) and skip the rest of the songs in the album.
If I turn off wifi, turn it back on, and double click on a track in particular of the album I'm trying to listen to, it will start working again for a short amount of time. I can usually listen to one track and it skips the rest. Very annoying.
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Jul 11, 2016 1:58 PM in response to WickedJargonby twentydwarves,This worked for me:
I logged into my wifi router and found that IPv6 was disabled. I enabled it, restarted it, and I haven't experienced any more problems since (about 10 days ago). Hope this helps.
Background:
I'm a software developer, but I'm no IT expert. I had Beats Music before Apple bought them. It had its share of problems, but Apple Music streaming would get stuck far more often. I've been having the track skipping issue as well on Apple Radio where only the first track plays, then it quickly flickers through many tracks. Sometimes an error pops up that the media format cannot be read. This problem mainly occurs on my iPhone 5 and AppleTV 4 (both with the latest OS), only on wifi, and I'm in the US (west coast). My ISP is Verizon FIOS (now Frontier), and the wifi router is also from them. Previously restarting the modem and router did not help.
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Jul 21, 2016 2:57 PM in response to Jonny Sby Mediabeast,Amazing. This did the trick for me.
FYI I only delete the iTunes files in the ByHost folder.
Do we know what causes this issue?
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Jul 23, 2016 2:59 PM in response to WickedJargonby jongp316,I' had this issue for a few months now. Originally noticed it on my iphone playing iTunes Radio stations. Would happen intermittently. I would reboot the phone and it would work fine for a few songs then start the same skipping issue. Switching to a playlist where I had local music worked fine.
I Started using my AppleTV to play radio stations and noticed the same issue. Once it started any station would do it. If I selected music from a playlist it played fine. Restarting the appletv would fix it for a few songs then come back. Signing in and out of iTunes worked one time but then not again.
Just did the DNS change and it has worked fine for awhile now.
There is clearly some relation to DNS cache that is causing this.
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Jul 28, 2016 1:38 PM in response to Jonny Sby no_data_uk,This worked for me.. should be the top answer