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Q: why is my ipod mini device not be recognized?

I'm new and do not know if my question will ever get answered, but here I go.

 

I recently upgraded my laptop from Windows 7 to Windows 10 by accident.  However, no harm other than now when I went to plug in my ipod mini to charge, my computer no longer recognizes the device.  I just went into signing in and no devices are shown.  How do I add the device?  Is it still there?  I am so confused.

 

Need help

iPod shuffle (4th generation)

Posted on Jul 11, 2016 1:52 PM

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Q: why is my ipod mini device not be recognized?

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