Q: why is my ipod mini device not be recognized?
I'm new and do not know if my question will ever get answered, but here I go.
I recently upgraded my laptop from Windows 7 to Windows 10 by accident. However, no harm other than now when I went to plug in my ipod mini to charge, my computer no longer recognizes the device. I just went into signing in and no devices are shown. How do I add the device? Is it still there? I am so confused.
Need help
iPod shuffle (4th generation)
Posted on Jul 11, 2016 1:52 PM
This does sound confusing, yes. Have you checked for updates in iTunes? Maybe there will be a newer update available now that you have Windows 10.
If this doesn't help, I'd try following this article : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Posted on Jul 11, 2016 4:48 PM