HT205305: Use your Siri Remote or Apple TV Remote with Apple TV (4th generation)
Learn about Use your Siri Remote or Apple TV Remote with Apple TV (4th generation)
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All replies
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Helpful answers
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by Winston Churchill,Jul 11, 2016 4:50 PM in response to StevelindaZ
Winston Churchill
Jul 11, 2016 4:50 PM
in response to StevelindaZ
Level 10 (103,658 points)
Apple TV1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Sorry, I don't understand the rest of your question.
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Jul 11, 2016 5:05 PM in response to Winston Churchillby StevelindaZ,WE are trying to set up our Apple TV 4. It said that our internet was not connected. We have our box down sirs, but we have internet in the whole house. We have Roku & I took it off. Do we have to make sure that Roku is not on the Tv? I know we can use the Ethernet Cable, but I thought we didn't have to. I have the iPad Air 2 & my wife has the mini 4. Just having a hard time getting on our home network. Thank you
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Jul 11, 2016 5:07 PM in response to StevelindaZby Csound1,What are your speeds, download specifically.
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Jul 11, 2016 5:10 PM in response to StevelindaZby StevelindaZ,We are trying to set up Apple TV 4. It said that our Internet is not connected. We have our box downstairs but Internet throughout the house . We have Roku but took it off. I have The iPad air two and my wife has the mini 4. Just having a hard time getting AppleTV on our Internet for home network. Thanks for any help
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Jul 11, 2016 5:11 PM in response to StevelindaZby Csound1,Do you know what internet speeds you are getting?
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by Winston Churchill,Jul 11, 2016 5:15 PM in response to StevelindaZ
Winston Churchill
Jul 11, 2016 5:15 PM
in response to StevelindaZ
Level 10 (103,658 points)
Apple TVNo you don't need to turn the other device off, you need to connect to your network from settings > network, but you should be able to do this from on screen instructions the first time you turn it on. Yes if works on wifi.
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Jul 11, 2016 5:21 PM in response to Winston Churchillby StevelindaZ,I Tried, but didn't work. We took our Roku out. That was working. Do we have to delete off the Tv?
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by Winston Churchill,Jul 11, 2016 5:21 PM in response to StevelindaZ
Winston Churchill
Jul 11, 2016 5:21 PM
in response to StevelindaZ
Level 10 (103,658 points)
Apple TVIt won't matter what speeds you have as to whether you can connect to the Internet or not, once you manage to connect if you are having problems with streaming content you can download an app that will tell you what download speeds you are achieving.
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by Winston Churchill,Jul 11, 2016 5:23 PM in response to StevelindaZ
Winston Churchill
Jul 11, 2016 5:23 PM
in response to StevelindaZ
Level 10 (103,658 points)
Apple TVNo you don't need to remove or delete the other device, have you tried looking at settings > network.
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Jul 11, 2016 5:26 PM in response to StevelindaZby StevelindaZ,WWhen we hooked up the Apple Tv, under settings it said our internet wasn't recognized
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by Winston Churchill,Jul 11, 2016 5:29 PM in response to StevelindaZ
Winston Churchill
Jul 11, 2016 5:29 PM
in response to StevelindaZ
Level 10 (103,658 points)
Apple TVSO what do you see when you look at settings > network.
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Jul 11, 2016 5:50 PM in response to StevelindaZby StevelindaZ,YYes. We put it in but said it wasn't recognized