Q: want to change icloud password but forget answers
I need to change my iCloud password but when I answre the security questions I'm told my answers are incorrect.
What do I do now?
Posted on Jul 12, 2016 12:42 AM
Have you tried everything in this document?
If you forgot the answers to your Apple ID security questions - Apple Support
https://support.apple.com/en-us/HT201485
If it does not work, you need to call Apple as described in the last paraggraph:
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
Use the " call us for help" link to find the contact information for your country.
When you call, explain that you are having an account security problem.
Posted on Jul 12, 2016 3:15 AM