HT201441: Turn off Find My iPhone Activation Lock
Learn about Turn off Find My iPhone Activation Lock
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Helpful answers
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Jul 12, 2016 4:59 PM in response to iToxicGAMERby Forks22,I am in the same boat. I didn't purchase it, but we had a death in the family and we can't find our grandmother's apple id and password anywhere. I've tried to restore it and I can see an email none of us know at yahoo. I guess it is useless to us now? This really is stupid, Apple. I get deterring thieves but I didn't steal this Ipad. Death happens.
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Jul 12, 2016 5:09 PM in response to iToxicGAMERby Csound1,Ask for your money back, you were sold an IOS device that you can not use, sounds like fraud to me.
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Jul 12, 2016 6:33 PM in response to iToxicGAMERby bodyxs,According to Apple:
“You may not rent, lease, lend, sell, transfer redistribute, or sublicense the Licensed Application and, if you sell your Apple Device to a third party, you must remove the Licensed Application from the Apple Device before doing so.”
http://www.apple.com/legal/internet-services/itunes/us/terms.html
So, you should ask your money back.
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Jul 14, 2016 10:16 PM in response to iToxicGAMERby JulieFern1,I am in the same situation. My grandmother passed away last week and I inherited her iPod 5th gen and it has all her recipes on it and I can not activate it. Apple should help out people. Now I have an expensive paperweight. Go Android you get better help that is what I did
