christinafromufo

Q: Ipod touch 10-11 months old

My Ipod touch battery only lasts 3-4 hours when playing music is this everyone else's experience? Should I be contacting Apple service? I bought it less than a year ago.

 

Thanks!

iPod touch, iOS 9.3.2

Posted on Jul 12, 2016 6:51 PM

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Q: Ipod touch 10-11 months old

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  • by lllaass,

    lllaass lllaass Jul 13, 2016 1:05 AM in response to christinafromufo
    Level 10 (187,759 points)
    Desktops
    Jul 13, 2016 1:05 AM in response to christinafromufo

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                  

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    https://support.apple.com/en-us/HT204184

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar

    https://www.apple.com/retail/geniusbar/