jj331
Level 1
(4 points)
Q: Apple Music- all my songs dissappeared...
So one day I was listening my music. And then suddenly, all of my songs disappeared- just like that. I turned off my phone 4 times after this. The thing could be that I started using Apple Music exaclty one year ago. But my monthly substricption is paid. I can listen to music but I want to have my library back. Anyone has clue what could the solution be???
iPhone 6s, iOS 9.3.2
judysings
Community Specialists
Hi jj331,
Thanks for your question.
If your music is missing from your iPhone, there are a number of ways you can restore the music to the device.
If you connect the iPhone to your computer, you can sync whatever songs you want from your iTunes Library to your iPhone. You can also download your past purchases directly to the iPhone.
It sounds like your Apple Music subscription has expired, but you can check the status in iTunes. The resources below will explain these steps in more detail.
Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
Manage your Apple Music membership on your iPhone, iPad, iPod touch, Mac, or PC
Hope that helps.
