HT204030: Manage your iTunes Store and App Store password preferences

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AstrosWS

Level 1 (4 points)

Mac App Store

Q: I need to cancel a purchase How do I do that

I need to cancel a purchase How do I do that? My app automatically re upped the purchase that I do not want

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Posted on Jul 14, 2016 9:03 AM

I have this question too

Q: I need to cancel a purchase How do I do that

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by Limnos,

Limnos Jul 14, 2016 9:12 AM in response to AstrosWS
Level 9 (53,956 points)

Mac OS X

Jul 14, 2016 9:12 AM in response to AstrosWS

Which exact kind of purchase? An in-app purchase?

iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
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by AstrosWS,

AstrosWS Jul 14, 2016 9:27 AM in response to AstrosWS
Level 1 (4 points)

Mac App Store

Jul 14, 2016 9:27 AM in response to AstrosWS

I need to cancel the purchase of an app itself
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by Limnos,

Limnos Jul 14, 2016 9:48 AM in response to AstrosWS
Level 9 (53,956 points)

Mac OS X

Jul 14, 2016 9:48 AM in response to AstrosWS

The answer to that ranges from the, "No, not possible once purchased," to the, "You can try." Technically the purchase of an app is non-refundable. After all, once the app is on your computer Apple has no way to check you have really deleted it. Still:

07/2015 refund for game incorrectly purchased - https://discussions.apple.com/thread/7153649

How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
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