HT202033: Get started with iPhone, iPad, and iPod touch
Learn about Get started with iPhone, iPad, and iPod touch
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Helpful answers
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Jul 14, 2016 7:02 AM in response to squishy33by steven_a1,Hello squishy33,
Thank you for using Apple Support Communities. I understand you've been unable to activate your iPhone. I know how important it is to be able to activate and use your phone. I am happy to help. Please try the following steps:- Find the list on the system status page. If the box next to iOS Device Activation isn't green, try activating your iPhone later.
- If asked for a password, enter it. A password prompt means Activation Lock might be enabled in Find my iPhone.
- Restart your iPhone.
- If you're using a cellular data connection, try connecting to a reliable Wi-Fi network instead. If a Wi-Fi connection doesn't work, try connecting to iTunes.
- If you're using iTunes to activate your iPhone, make sure that iTunes is updated to the latest version.
If you can't activate your iPhone
If the issue persists the next step would be to contact your carrier and check for activation issues or possibly replacing the SIM card.
Have a wonderful day!
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Jul 14, 2016 2:54 PM in response to steven_a1by squishy33,would it effect it if I just want to use it as an ipod because I have tried updating iTunes and I have done the steps but it still isn't working.
