Q: Emails

Are you using the normal Mail app or a third-party app?

Are you using the current iOS version 9.3.2?

If you're using an iCloud email account, you could check this Identify and filter junk mail in iCloud - Apple Support.

Also, have you installed any sort of mail filtering app?

Hi

Are you running the latest ios 9.3.3?

Go to settings Email accounts delete Email that not working correctly

Then add account back again .

Cheers

Brian

It's on the left side of the Mail screen.

He suggested that you delete the account and re-create it. You'll lose any mail still on iPad, but not any that's still on the server. You find the account under Settings>Mail, Contacts, Calendars. He suggested this because there might be some corruption in the account configuration that could be cleaned up by recreating it. It's worth a try...

The account we're talking about is not your eBay account. It is your email account. Under Mail, Contacts, Calendars, you see a list of your email providers. I have Verizon and gmail, yours will obviously be different. When you receive mail from one of those mail providers, you said that some of the emails go automatically to trash. We're suggesting that, if you delete that email provider and recreate it, it might eliminate this problem.

Yes, your hotmail account.

Just by the way, if you login to your hotmail using a web browser, does it offer spam filtering? You may just need to find one of those eBay emails in the hotmail trash and mark it as "not spam" to fix this. These services try to be clever about filtering out ads and sneaky stuff, but they sometimes get it wrong, and you need to teach them what matters to you.

If this isn't clear, try looking on the hotmail site for "spam filtering". They should tell you how to adjust the settings.