EtreCheck version: 2.9.13 (267)
Report generated 2016-07-14 19:15:19
Download EtreCheck from https://etrecheck.com
Runtime 1:54
Performance: Excellent
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Click the [Details] links for more information about that line.
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Problem: Computer is restarting
Description:
When I try to do a shutdown, it restarts instead. Last time I used the Mac, I held in the power button for 10 sec until it shut down. I then unplugged it, plugged it back in and started the iMac. It shut off fine for a couple of times but now it’s doing it again.
Hardware Information: ⓘ
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.2 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ⓘ
NVIDIA GeForce GT 755M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (818.25 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Kingston Multi-Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Passport 0839 2 TB
EFI (disk1s1) <not mounted> : 210 MB
My Passport for Mac (disk1s2) /Volumes/My Passport for Mac : 2.00 TB (1.80 TB free)
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/LaunchAgents/com.sourcesoftwarehub.AppTech.plist
One adware file found. [Remove]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14 - 2016-06-22) [Support]
[not loaded] com.bodymedia.codelessAB185.kext (1.0 - 2016-06-22) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 159 Apple tasks
[running] 72 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.dpd.plist
[not loaded] 46 Apple tasks
[loaded] 159 Apple tasks
[running] 85 Apple tasks
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-06-13) [Support]
[running] com.fitbit.galileod.plist (2013-10-22) [Support]
[loaded] jp.co.canon.MasterInstaller.plist (2014-04-19) [Support]
User Launch Agents: ⓘ
[failed] UEMusicLibrary.plist (2015-09-27) [Support]
[running] com.sourcesoftwarehub.AppTech.plist (2016-07-09) Adware! [Remove]
~/Library/Application Support/AppCommon/AppTech
Other Apps: ⓘ
[running] com.GoPro.goproapp-devicedetection
[running] com.tuneupmedia.TuneUpHelperAS
[loaded] 395 Apple tasks
[running] 175 Apple tasks
Internet Plug-ins: ⓘ
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]
FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-26) [Support]
QuickTime Plugin: 7.7.3 (2016-06-22)
Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-26) Outdated! Update
Silverlight: 5.1.40728.0 - SDK 10.6 (2015-10-04) [Support]
Default Browser: 601 - SDK 10.11 (2016-06-22)
Safari Extensions: ⓘ
InternetAssistant - Cosmina Beteringhe - http://www.sourcesoftwarehub.com (2016-04-10)
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-13) [Support]
Squeezebox (2013-08-12) [Support]
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 181.10 GB
Destinations:
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 15
Oldest backup: 6/21/16, 7:21 PM
Last backup: 7/14/16, 6:23 PM
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 181.10 GB X 3)
Top Processes by CPU: ⓘ
4% WindowServer
1% fontd
1% (dpd)
1% kernel_task
0% com.apple.WebKit.WebContent
Top Processes by Memory: ⓘ
712 MB kernel_task
524 MB com.apple.WebKit.WebContent
164 MB mdworker(9)
139 MB mds_stores
82 MB Safari
Virtual Memory Information: ⓘ
4.62 GB Free RAM
3.37 GB Used RAM (1.21 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Jul 14, 2016, 07:06:32 PM Self test - passed