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Jul 15, 2016 1:42 PM in response to kerwomanby AppleJen77,Hello there, kerwoman!
Thanks for reaching out to the Apple Support Communities! It looks like you are having an issue with an in-app purchase. I know how important it is to be sure purchases made in the apps are working properly. Check out this article that talks about issues If you don’t see your in-app purchases. This will potentially lead you to contact the developer about the issue in the game itself.
If those steps don't help, you can use this article to Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store. This will allow you to report the problem to the iTunes Store.
Chewers and happy gaming!
