irwan cingkleung

Q: songs are greyed out

is anyone knows why some songs are greyed out and cannot be played from your list?

Posted on Jul 15, 2016 9:51 PM

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Q: songs are greyed out

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  • by darren.s,

    darren.s darren.s Jul 16, 2016 4:48 PM in response to irwan cingkleung
    Community Specialists
    Jul 16, 2016 4:48 PM in response to irwan cingkleung

    Greetings irwan cingkleung,

    I have an Apple Music membership as well and love the ability to have songs on my iPhone that I enjoy. I'd want to be able to play all of the music I find special on my iOS device too so I'll be glad to help.

    Restrictions on your iOS device -- If it's just a few songs, it may be caused from restrictions you've added to your iOS device. If Restrictions is turned on, turn it off for a moment, then check your Music App again.

    Also, it may be that your iCloud Music Library needs to be updated. To make sure all of the music you want access to is available, open iTunes on your Mac or PC, click File > Library > Update iCloud Music Library. If you're on a PC and not seeing the tool bar in the upper left, click on the black and white box at the very top-left and select "Show Tool Bar" the follow the previous instructions.

     

    Happy listening!