Q: Unable to hear iPhone 6SE using BT headset
I have a new iPhone6 SE (bought to replace an iPhone 4S) and have paired my existing PT Legend Bluetooth Headset with it, It pairs fine, but I cannot hear any calls on the phone, all I get is silence. I cannot hear anything on both outgoing or incoming calls.
I have confirmed the headset works fine by pairing with an iPhone 6 , and I hear the call ring and pick up fine on this.
I have dropped the headset from the 6SE and repaired it, no effect, checked volume is up etc. When I put on the headset it confirms it is paired but getting no sound from the phone.
I have checked and the iphone6SE is on the latest OS 9.3.2 which supposedly fixed the BT problems.
Has anyone any information that may help.
iPhone SE, iOS 9.3.2
Posted on Jul 12, 2016 3:27 AM
Hi
It may help to:
- Update the firmware on your Plantronics Legend headset:
- If you have not yet done so, unpair the headset from any other device that it may still be paired with.
- Restart your iPhone SE:
ktork247 wrote:
I had to reboot twice after upgrading to 9.3.2 last night. Didn't think it would solve it but sure enough, 9.3.2 on iPhone SE after rebooting a 2nd time (one reboot during the upgrade) and the audio quality on bluetooth plantronics voyager is crystal clear.
Posted on Jul 16, 2016 3:40 AM