HT201257: Using Apple Hardware Test

Learn about Using Apple Hardware Test

Anthony Alleva

Level 1 (4 points)

Notebooks

Q: what does 4 mem/62/40000000:ox7a6fd190 error message indicate?

error message when hardware test of computer run

MacBook Air (13-inch Mid 2012), OS X El Capitan (10.11.5)

Posted on Jul 16, 2016 7:44 PM

I have this question too

Level 5 (5,593 points)

Desktops

A:

Seems you have memory problem. You need to bring it to Apple Store or Authorised Apple Dealer for serving to fix it up.

Posted on Jul 16, 2016 10:01 PM

Q: what does 4 mem/62/40000000:ox7a6fd190 error message indicate?

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Helpful answers

by macjack,

macjack Jul 16, 2016 7:51 PM in response to Anthony Alleva
Level 9 (55,682 points)

Mac OS X

Jul 16, 2016 7:51 PM in response to Anthony Alleva

It means it found a problem with your RAM. Try either replacing if it's user accessible or bring it in to any Apple Store, if it's not.
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by macjack,

macjack Jul 16, 2016 7:52 PM in response to macjack
Level 9 (55,682 points)

Mac OS X

Jul 16, 2016 7:52 PM in response to macjack

Looks like your memory is soldered. So bring to Apple for a free evaluation.
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by kaz-k,Apple recommended

kaz-k Jul 16, 2016 10:01 PM in response to Anthony Alleva
Level 5 (5,593 points)

Desktops

Jul 16, 2016 10:01 PM in response to Anthony Alleva

Seems you have memory problem. You need to bring it to Apple Store or Authorised Apple Dealer for serving to fix it up.
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