HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors

Annaj0625

Level 1 (4 points)

iTunes

Q: i was charged for an app that i did not want to purchase but when i go to report the issue it says it could not be processed.

I was billed for an app that I did not want to purchase but when I report it to iTunes it says it cannot be processed.

iPhone 6

Posted on Jul 17, 2016 6:01 AM

I have this question too

Q: i was charged for an app that i did not want to purchase but when i go to report the issue it says it could not be processed.

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by King_Penguin,

King_Penguin Jul 17, 2016 9:35 AM in response to Annaj0625
Level 10 (133,651 points)

iTunes

Jul 17, 2016 9:35 AM in response to Annaj0625

How did you try contacting iTunes Support ? Purchases are considered final but try a different method to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com or https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html
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