Q: Wont Restore Nor Update
So My Phone Juss Turned Off & Said It Was Dead But It Was Fully Charged. So i Put It On The Charger For An Hour Or More & It Still Wouldnt Turn On. Then It Goes To Tha Apple Logo & Stays There For A Min Then Turns Off. So I Connected To It To Itunes & Put In Recovery Mode . Then It Tells Me To Recover & Update So I Do That & It Starts To Extract The Software, then out of no where my phone shuts off & restarts . & on the computer it says my phone couldnt be restored . Can Anyone Help ?
Posted on Jul 17, 2016 2:12 PM
Have you tried everything in this support document: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support https://support.apple.com/en-us/HT201263
?
See also: Get help with iOS update and restore errors - Apple Support
If that did not work, contact Apple Support:
Contact Apple Support if you can’t update or restore your device with recovery mode, or you can't use recovery mode because of broken or stuck buttons.
Posted on Jul 19, 2016 3:23 PM