HT202069: Gather and use iTunes Diagnostics in iTunes for Windows

Learn about Gather and use iTunes Diagnostics in iTunes for Windows
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Q: My computer does not recognize my iphone when I try to sync it

I can not sync my iPhone 6 to iTunes on my computer anymore.  it is a laptop with windows 10.  It did sync when I first got the laptop but if will not now.  When I ran a diagnostics test through iTunes it did not find my iPhone.

Windows XP

Posted on Jul 17, 2016 6:15 PM

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Q: My computer does not recognize my iphone when I try to sync it

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