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All replies
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Helpful answers
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Jul 16, 2016 8:13 PM in response to Katina128by elcpu,Try deleting directly from the phone, not through iTunes. Press and hold an icon until all icons begin to wiggle. Tap the X in the upper-left corner of the app you want to delete. Tap the Delete button. After that you can backup your iPhone to iTunes again if you wish.
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Jul 16, 2016 9:17 PM in response to elcpuby Katina128,If I could do that, I would. But, restrictions got turned on, and I don't know the passcode. I have 10 failed attempts. I am afraid to touch it now! LOL
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Jul 16, 2016 9:36 PM in response to Katina128by gail from maine,Since you have the Restrictions Passcode on the device, then the apps are not going to be removed until the Restriction is lifted, no matter what method you use.
Do you have a backup of the device from before you put the Restrictions passcode on? If so, you can erase the device and restore it from that backup.
Best of luck,
GB
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Jul 17, 2016 6:30 AM in response to Katina128by Katina128,I don't, because it has been a long time with the restrictions on. They used to delete just fine with restrictions on.
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Jul 17, 2016 7:31 AM in response to Katina128by elcpu,If you don't remember the Restrictions Passcode you will need to Restore your device as New.
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Jul 17, 2016 7:41 PM in response to Katina128by gail from maine,If you have the Delete Apps Restriction turned on, then you cannot delete apps. As elcpu said, you are going to have to erase the device and set it up as new. There is no way to remove the apps with that restriction turned on.
Settings>General>Reset>Erase All Content & Settings.
Best of luck,
GB
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Jul 17, 2016 7:55 PM in response to Katina128by Kiki.Kiko,If you lose or forget your Restrictions passcode, you'll need to erase your device and then set it up as a new device to remove the Restrictions passcode.
Use Restrictions on your iPhone, iPad, and iPod touch - Apple Support
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Jul 17, 2016 8:06 PM in response to Katina128by topapps,When you sync your phone to Pc , its have a option remove Older content. Just tick on it while next you sync your phone with PC
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Jul 17, 2016 9:01 PM in response to topappsby Katina128,Thank you everyone! I had to find a thread on the discussion forums on how to retrieve your restrictions passcode. Finally got that, and fixed the problem. Yay!!
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Jul 17, 2016 9:06 PM in response to Katina128by elcpu,And how did you retrieved a Restrictions Passcode ???
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Jul 17, 2016 9:07 PM in response to elcpuby Katina128,I followed this tutorial:
https://www.youtube.com/watch?v=Fi4R3y0UYjk -
Jul 17, 2016 11:11 PM in response to Katina128by Attapon,I been try follow this guide, it's worked!