HT200197: Get help with audio, video, or power on Apple TV

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ambav

Q: When I airplay there is Audio on TV but no Video

When I air play from iPad or iPhone  to TV, there is Audio on TV but no video on TV. What is the fix?

Posted on Jul 17, 2016 7:12 AM

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Q: When I airplay there is Audio on TV but no Video

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  • by turingtest2,

    turingtest2 turingtest2 Jul 17, 2016 7:23 AM in response to ambav
    Level 10 (85,076 points)
    iTunes
    Jul 17, 2016 7:23 AM in response to ambav

    What app are you trying to Air Play from? Did you enable Mirroring?

     

    tt2

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jul 17, 2016 8:44 AM in response to ambav
    Level 4 (2,895 points)
    Apple TV
    Jul 17, 2016 8:44 AM in response to ambav

    You may have an HDCP (copy protection) issue. Turn off ATV and TV, then disconnect and reconnect both ends of the HDMI cable. Turn on TV then wake up ATV. See if that helps.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jul 18, 2016 5:27 AM in response to ambav
    Level 10 (103,346 points)
    Apple TV
    Jul 18, 2016 5:27 AM in response to ambav

    Websites and third party Apps need enabling before they will allow Basic AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).

     

    Mirroring doesn't need enabling and will work by default, however some developers have chosen to block AirPlay mirroring working with their apps.