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All replies
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Helpful answers
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Jul 18, 2016 5:29 AM in response to BabyOleBoleby Jonathan UK,Hi
Follow the steps in the following support article, including those under the heading "Get help" (scroll down the page):
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Jul 18, 2016 5:39 AM in response to Jonathan UKby BabyOleBole,Well, I already had one for a year then it stopped working so I bought a new, but that one did not work either. I tried it on different items 2 iPhones and 2 iPads but nothing happens when i connect it to HDMI cable.
I have been reading on the internet that others have the same problem, A hole new AV adapter but not working. All my products are updated, and tried with different HDMI cables. And just to make things clear, it is 2 AV adapters thats not working.
Hope you can help ;-)
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Jul 18, 2016 7:16 AM in response to BabyOleBoleby Rudegar,when you connect the cable and swipe upwards from the bottom of the screen does it how Airplay to the right bottom part of the menu ?
if so try clicking it
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Jul 18, 2016 8:26 AM in response to Rudegarby BabyOleBole,It shows Airplay in the bottom but nothing happens when I click it. Even a blue bar is shown at the top but nothing happens on the tv.
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Jul 18, 2016 8:31 AM in response to BabyOleBoleby celliott147,Have your tried a different HDMI port on your TV, or confirmed the port with a different device (such as a blu-ray player, cable box, DVD player, or game system)?
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Jul 18, 2016 9:06 AM in response to celliott147by BabyOleBole,Yes already did and that works but, nothing happens when I use AV adapter.
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Jul 18, 2016 4:49 PM in response to BabyOleBoleby deggie,Is this happening even when you try to mirror the device? Or only with apps like Netflix or similar?