Q: Is there any way to find way to contact sellers via Apple ID
baught iPhone 4s which is locked to appLe ID. Do not know how to access seller. Can apple assist if I provide IMEI and ICCID? Dag
<Re-Titled by Host>
iPhone 4S, null
Posted on Jul 17, 2016 2:04 PM
Return iPhone to seller, and hope to get your money refunded.
An unauthorized and locked phone is not serviceable.
If the original retail purchaser did not follow these steps, & it
seems they did not (perhaps the unit was stolen) this is to give
you an idea of what should have been done first:
• What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
This may be what you're facing now, since the original owner did not do the above:
• Find My iPhone Activation Lock - Apple Support
If you bought the iPhone from an online vendor such as eBay or amazon,
contact them directly with your purchase information; if the seller will not
refund to you the amount you paid, these seller sites may do so. Ask them.
Sorry to say there is nothing those numbers on the device you mention, can do
and we cannot assist in the process. The AppleID of official owner blocks it.
{These ASC discussions seldom see actual Apple replies; mostly peer, or user-to-
user involvement, is the most one may get. Persons such as you who volunteer
time and personal resources to help, for free & without compensation...}
Good luck !
Posted on Jul 17, 2016 1:43 PM