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Stumbalina
Level 1 (4 points)
Safari

Q: 2010fibtib

Why do I keep getting a message saying hat my browser is out of date on my IPad Air 2?

Posted on Jul 18, 2016 3:28 PM

by Phil0124,Apple recommended
Phil0124 Phil0124
Level 7 (26,990 points)
iPhone
A:

The Bank sites may be mis-detecting the Browser or are not really designed to work on an iPad.

 

If your iPad is running iOS 9.3.2 or 9.3.3 that was just released then you are up to date and there's nothing to do, its an issue with the website.

 

You can check your iOS version in Settings->General->About->Version

 

If not you can try updating to iOS 9.3.3.

Posted on Jul 18, 2016 4:50 PM

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Stumbalina

Q: 2010fibtib

  • All replies
  • Helpful answers

  • by Phil0124,

    Phil0124 Phil0124 Jul 18, 2016 3:32 PM in response to Stumbalina
    Level 7 (26,990 points)
    iPhone
    Jul 18, 2016 3:32 PM in response to Stumbalina

    On what website are you getting this message?

     

    Are you using Safari?  Or some other Browser on your iPad?

     

    What version of iOS are you running on your iPad?

  • by Stumbalina,

    Stumbalina Stumbalina Jul 18, 2016 4:27 PM in response to Phil0124
    Level 1 (4 points)
    Safari
    Jul 18, 2016 4:27 PM in response to Phil0124

    I Get it on some of my credit card sites, according to my iPad my Safari is up to date

  • by Phil0124,Apple recommended

    Phil0124 Phil0124 Jul 18, 2016 4:50 PM in response to Stumbalina
    Level 7 (26,990 points)
    iPhone
    Jul 18, 2016 4:50 PM in response to Stumbalina

    The Bank sites may be mis-detecting the Browser or are not really designed to work on an iPad.

     

    If your iPad is running iOS 9.3.2 or 9.3.3 that was just released then you are up to date and there's nothing to do, its an issue with the website.

     

    You can check your iOS version in Settings->General->About->Version

     

    If not you can try updating to iOS 9.3.3.

  • by Stumbalina,

    Stumbalina Stumbalina Jul 18, 2016 4:50 PM in response to Phil0124
    Level 1 (4 points)
    Safari
    Jul 18, 2016 4:50 PM in response to Phil0124

    Thanks Phil my iPad is running IOS 9.3.3, I only just started having this problem within the last few months, but I think you are right it's my credit card company's issue.  Thanks for getting back to me