Endly

Level 1 (4 points)

iTunes

Q: AppStore Billing Info Won't Accept "None" as a choice, is that on purpose?

it's not like "there's no NONE option" or "i can't click the NONE option" problems like always find, let me explain.
i have created a new Apple ID, i know it doesn't mean i can use it for AppStore right away, though.
after i launched the AppStore from my mobile and chose an app that i wanted to get, the Apple ID account to review the billing info popped-up, asking me to provide some info for billing.
the "none" option was there and always there, and i can click it, no problem at all.
but after i filled the form and clicked "next", the page refreshed with something written below the "billing information", something like "if you provide the info right now, we won't charge until you make a purchase *bla bla bla", and sometimes it's just "for more information please contact *bla bla bla".
there's no warning about something i didn't fill in the form, or i filled incorrectly, then that means i filled the form CORRECTLY no less, but i always get that infinite loop, as if Apple don't want me to chose "NONE" (that's public knowledge).
well, what can i do? i don't have a credit card or something like that, i can only get free Apps but that's fine with me.
and if Apple don't want me to, then why is there a "none" option in the first place?
please help me, no use for free apps to be there if no one can get it, not even bypass the billing info review.

iPhone 4S, iOS 9.3.2

Posted on Jul 18, 2016 5:11 PM

I have this question too

Q: AppStore Billing Info Won't Accept "None" as a choice, is that on purpose?

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Helpful answers

by FoxFifth,

FoxFifth Jul 18, 2016 6:42 PM in response to Endly
Level 7 (25,915 points)

iPhone

Jul 18, 2016 6:42 PM in response to Endly

The quote below from Why can’t I select None when I edit my Apple ID payment information? - Apple Support may (or may not) help explain:

If you're using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.

If you're creating a new Apple ID, you might be able to create an account without entering your credit card details.
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by Endly,

Endly Jul 19, 2016 1:54 AM in response to FoxFifth
Level 1 (4 points)

iTunes

Jul 19, 2016 1:54 AM in response to FoxFifth

sorry but i don't think you get what i was asking.
i know about that, i CAN choose "none", but after i fill the form (including ticking the dreaded "none" option) and click the "next" button, AppStore WON'T LET ME go to the next page, which usually the verification page to tell me to check my mailbox. but instead, lead me back to the billing info page.
see? I CAN CHOOSE "NONE", BUT APPSTORE WON'T LET ME PROCEED.
so if i "HAVE TO" provide a credit card billing info, why would they put that "none" for people to choose there?
that's why i asked "is that on purpose?" on the title.

i know you're already level 7 in here, but pardon me, please read carefully next time.
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by FoxFifth,

FoxFifth Jul 19, 2016 7:54 AM in response to Endly
Level 7 (25,915 points)

iPhone

Jul 19, 2016 7:54 AM in response to Endly

Level 7 doesn't have anything to do with reading skills or much of anything else for that matter, but I did read your post carefully and I did understand what you were asking. My understanding is that, as stated in the quote I provided, you MUST provide a payment method:

If you're using the store for the first time with an existing Apple ID, you must provide a payment method.

As I also stated, my reply may not be helpful because that doesn't explain why they display the None option -- I was only trying to help you confirm that it is not a viable option.
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