phat0115

Q: Photos disappeared from phone

I just woke up one day and found that about 96% of my photos have completely disappeared from my phone.

 

I thought that it was just a glitch and it would soon load but I've been experiencing this problem for 3 days now and I'm really starting to lose hope, some of those photos were really important to me.

 

I do have them backed up on icloud ,I tried accessing them on a pc in the web. I found the photos but they weren't loading and was just blank.

 

Please help.

iPhone 5c, iOS 9.3.1

Posted on Jul 18, 2016 4:44 AM

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Q: Photos disappeared from phone

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  • by léonie,

    léonie léonie Jul 18, 2016 5:02 AM in response to phat0115
    Level 10 (105,523 points)
    iLife
    Jul 18, 2016 5:02 AM in response to phat0115

    I just woke up one day and found that about 96% of my photos have completely disappeared from my phone.

    Had these photos been taken with the iPhone and were in the camera roll? Or had they been synced to the iPhone using iTunes?  Or synced to the iPhone using My Photo Stream?

     

    Yesterday and last night have been problems with iCloud. Some services were very slow or did not work at all for some users.  Now it is supposed to be working again according to the system status page: (Apple - Support - System Status)

    Screen Shot 2016-07-18 at 09.33.08GMT.png

  • by phat0115,

    phat0115 phat0115 Jul 19, 2016 12:32 AM in response to phat0115
    Level 1 (8 points)
    iOS Apps
    Jul 19, 2016 12:32 AM in response to phat0115

    The photos were in fact taken with the iPhone and were in the camera roll.

     

    I just logged in iCloud to check if it was working but its still the same, the photos are there but I can't see them because they all pop up as blanks.

  • by phat0115,

    phat0115 phat0115 Jul 19, 2016 12:33 AM in response to léonie
    Level 1 (8 points)
    iOS Apps
    Jul 19, 2016 12:33 AM in response to léonie

    The photos were in fact taken with the iPhone and were in the camera roll.

     

    I just logged in iCloud to check if it was working but its still the same, the photos are there but I can't see them because they all pop up as blanks.