HT202639: Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Learn about Connect to Wi-Fi on your iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Jul 19, 2016 3:20 AM in response to Sunray001by Esquared,★Helpful"The network"? What network? Wifi or cellular? And what have you already tried to get it connected?
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Jul 19, 2016 2:44 AM in response to Esquaredby Sunray001,WHen I'm am home, I use the wifi but when out and about, internet access is nil.
I am on EE 3G/4G and unlimited voice and data plan.
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Jul 19, 2016 3:20 AM in response to Sunray001by Esquared,★HelpfulLet's focus on the wifi first... Is Airplane Mode off? And are any networks visible in Settings > Wi-Fi?
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Jul 19, 2016 2:58 AM in response to Esquaredby Sunray001,Thanks. Airplane mode is always off. I am connected through my home wifi
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Jul 19, 2016 3:27 AM in response to Sunray001by Esquared,I am not too familiar with the UK situation, but aren't many UK iPhones locked to a specific network operator? Have you used your iPhone abroad before?
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Jul 19, 2016 9:24 AM in response to Sunray001by Diana.McCall,Try turning off the VPN, in case it's the problem.
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Jul 20, 2016 4:20 AM in response to Diana.McCallby Sunray001,Have done that already Diana.
I will then be paying roaming charges, which was the reason for setting up VPN :-)
