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Q: Trouble with iCloud 2 factor authentication in outlook app

I am using 2 factor authentication on my iCloud account.  I recently downloaded and setup Microsoft's new outlook app on my iPhone and iPad.  I find it very useful for what I like to do.  I added all of my email accounts as well as dropbox and other things with no issue (gmail, outlook, and dropbox have 2 factor enabled as well).  I generated a passcode for iCloud on the 'manage apple ID' site.  I inputted it into the iPhone first and it worked like a charm. Then, however, I did the same thing on my iPad. Initially, I generated a new passcode, and used that for the iPad.  It worked, but then when I used the iPhone I got the message "We are having trouble accessing your account.  Please login again."  And it brings up the window to put in the passcode.  I thought it might work if I used the same password for both the iPad and iPhone but the same thing happens.  As soon as I put a passcode in one the other stops working.

 

Some more details in case it is relevant.  I use outlook on the PC as well (also uses generated iCloud passcode), and it is unaffected.  As I said, I use other accounts with 2 factor, and they all work fine on both the iPad and iPhone in the same app.  I am using an iPhone 6 Plus and a 4th Gen iPad, both running iOS 8.1.3.  I am nowhere near the maximum generated app passwords under iCloud.  I am receiving an email each time I generate a passcode and it shows up in my history.  I am giving the passcodes different names.

iPad, iOS 8

Posted on Jan 31, 2015 4:53 PM

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Q: Trouble with iCloud 2 factor authentication in outlook app

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