Q: Trouble with iCloud 2 factor authentication in outlook app
I am using 2 factor authentication on my iCloud account. I recently downloaded and setup Microsoft's new outlook app on my iPhone and iPad. I find it very useful for what I like to do. I added all of my email accounts as well as dropbox and other things with no issue (gmail, outlook, and dropbox have 2 factor enabled as well). I generated a passcode for iCloud on the 'manage apple ID' site. I inputted it into the iPhone first and it worked like a charm. Then, however, I did the same thing on my iPad. Initially, I generated a new passcode, and used that for the iPad. It worked, but then when I used the iPhone I got the message "We are having trouble accessing your account. Please login again." And it brings up the window to put in the passcode. I thought it might work if I used the same password for both the iPad and iPhone but the same thing happens. As soon as I put a passcode in one the other stops working.
Some more details in case it is relevant. I use outlook on the PC as well (also uses generated iCloud passcode), and it is unaffected. As I said, I use other accounts with 2 factor, and they all work fine on both the iPad and iPhone in the same app. I am using an iPhone 6 Plus and a 4th Gen iPad, both running iOS 8.1.3. I am nowhere near the maximum generated app passwords under iCloud. I am receiving an email each time I generate a passcode and it shows up in my history. I am giving the passcodes different names.
iPad, iOS 8
Posted on Jan 31, 2015 4:53 PM