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Jul 20, 2016 8:34 AM in response to worrawalunchby Johann.B,Good Morning, worrawalunch -
It sounds like you are having an issue with a purchase made in the ITunes Store. The links below will get you in contact with the iTunes Store Support Team. With your permission, they can access your account and review this billing issue with you.
Support form for iTunes Store
https://www.apple.com/emea/support/itunes/contact.html
Use this form for assistance with account and billing, code redemption, or purchase questions. To get help with iTunes installation, importing, library management, syncing and other topics, contact Apple Support.
Take care,
