Grey Randall

Q: iTunes crashing on Podcast Pane

Happens in both iTunes 12.4.2.4 and the previous version.

 

1) Open iTunes

2) Use dropdown list to switch from Audiobooks to Podcasts

3) Podcast pane displays, but iTunes crashes before a podcast can be selected to play.

 

This is my fourth time trying to post this issue.

 

Anyone else having it?

Windows PC, Windows 7

Posted on Jul 19, 2016 9:16 AM

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Q: iTunes crashing on Podcast Pane

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  • Helpful answers

  • by Starr.C,

    Starr.C Starr.C Jul 20, 2016 8:18 AM in response to Grey Randall
    Community Specialists
    Jul 20, 2016 8:18 AM in response to Grey Randall

    Hello Grey Randall, 

     

    Thanks for using Apple Support Communities. 

     

    I see that you are having an issue with iTunes unexpectedly quitting when you select the Podcast pane. I listen to a lot of Podcasts on my iTunes, so I know how important it is we get this resolved. I have something that I would like you to try. 

     

    Check out the steps in the following article to learn what to do if iTunes for Windows 7 or later won't open, stops responding, or unexpectedly quits:

    Fix unexpected quits or launch issues in iTunes for Windows

     

    Cheers! 

  • by giovannifromwest henrietta,

    giovannifromwest henrietta giovannifromwest henrietta Jul 29, 2016 4:57 PM in response to Grey Randall
    Level 1 (4 points)
    iTunes
    Jul 29, 2016 4:57 PM in response to Grey Randall

    I also have this problem and I cannot find a way to fix it.

    i can't access my podcasts.

  • by Mabanfield,

    Mabanfield Mabanfield Aug 1, 2016 8:35 AM in response to Starr.C
    Level 1 (4 points)
    iTunes
    Aug 1, 2016 8:35 AM in response to Starr.C

    I have tried all the above referenced and issue still exists (iTunes 12.4.2.4).  Only for one podcast (rest work fine) but every time  I choose it, iTunes crashes.

     

    This only started happening after the update. Prior, no problems, now 100%.  Stop telling us to do all these things (Passing the buck) and fix the issue (Take responsibility).  Apple caused it, they know of it, so fix it.