zogster
Level 1 (12 points)
Mac OS X

Q: MBP very slow; 'kernel_task' issue?

My Retina MBP, mid '12, 10.10.5, is often running very slow - often to the point where mouse clicks and movements, or keyboard inputs, take several seconds to register, and Final Cut Pro becomes unusable.

 

Activity Monitor suggests that kernel_task is hogging resources:

 

Screen Shot 2016-07-18 at 18.34.22.pngScreen Shot 2016-07-19 at 14.31.26.png

Screen Shot 2016-07-19 at 17.00.01.png

 

The third screen grab was taken when FCPX was not running, so I am pretty sure the issue is not FCPX-related.

 

Can anyone suggest a way of sorting this out?

 

(I found a suggestion that involved deleting a Model ID-related file from /System/Library/Extensions/IOPlatformPluginFamily.kext/Contents/PlugIns/ACPI_SMC_PlatformPlugin.kext/Contents/Resources, but I can't find my model ID in the list)

More Mac details:

 

Model Name:MacBook Pro
  Model Identifier:MacBookPro10,1
  Processor Name:Intel Core i7
  Processor Speed:2.3 GHz
  Number of Processors:1
  Total Number of Cores:4
  L2 Cache (per Core):256 KB
  L3 Cache:6 MB
  Memory:8 GB
  Boot ROM Version:MBP101.00EE.B09
  SMC Version (system):2.3f36
  Serial Number (system):C2QL800GDKQ1
  Hardware UUID:C64FA7D1-DB2E-5AC1-A765-2DD7F1A7D8AC

M

Posted on Jul 19, 2016 9:23 AM

Close
zogster

Q: MBP very slow; 'kernel_task' issue?

  • All replies
  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Jul 19, 2016 10:33 AM in response to zogster
    Level 9 (69,582 points)
    iTunes
    Jul 19, 2016 10:33 AM in response to zogster

    Activity Monitor - Mavericks  also Yosemite

     

    Activity Monitor in Mavericks has significant changes

     

    Performance Guide

     

    Why is my computer slow

     

    Why your Mac runs slower than it should

     

    Slow Mac After Mavericks

     

    Things you can do to resolve slowdowns  see post by Kappy

     

    6 Easy Tips to Speed Up OS X Yosemite on Your Mac

     

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read.

     

    Etrecheck – System Information

  • by zogster,

    zogster zogster Jul 21, 2016 3:32 PM in response to Eric Root
    Level 1 (12 points)
    Mac OS X
    Jul 21, 2016 3:32 PM in response to Eric Root

    Thanks Eric - EtreCheck results below.

     

    Oddly enough I'd just downloaded and run it before I read your post... it suggested removing a couple of Safari adware extensions, which I did. I also ran Onyx and used it to clear caches etc.

     

    Things seem better, though I haven't been using FCPX in the past couple of days...

     

     

     

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-19 20:26:41

    Download EtreCheck from https://etrecheck.com

    Runtime 20:35

    Performance: Poor

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Check files] link for help with unknown files.

     

    Problem: Computer is too slow

     

    Hardware Information: ⓘ

        MacBook Pro (Retina, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro10,1

        1 2.3 GHz Intel Core i7 CPU: 4-core

        8 GB RAM Not upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 610

     

    Video Information: ⓘ

        Intel HD Graphics 4000

        NVIDIA GeForce GT 650M - VRAM: 1024 MB

            Color LCD 2880 x 1800

     

    System Software: ⓘ

        OS X Yosemite 10.10.5 (14F27) - Time since boot: less than an hour

     

    Disk Information: ⓘ

        APPLE SSD SM256E disk0 : (251 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            The Great Machine (disk1) / : 249.77 GB (34.09 GB free)

                Core Storage: disk0s2 250.14 GB Online

     

    USB Information: ⓘ

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ⓘ

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Unknown Files: ⓘ

        ~/Library/LaunchAgents/com.fastestyoutub...plist

            /Applications/Fastest Free YouTube Downloader.app/Contents/MacOS/FastestFreeYouTubeDownloader TrialExpired_OnComputerStartup

        One unknown file found. [Check files]

     

    Kernel Extensions: ⓘ

            /Applications/EyeTV.app

        [not loaded]    com.elgato.driver.Pluto2 (1.1 - 2009-05-06) [Support]

     

            /Applications/Private Eye.app

        [loaded]    com.radiosilenceapp.nke.PrivateEye (1.0 - SDK 10.7 - 2013-10-16) [Support]

     

            /Library/Application Support/Blackmagic Design/Blackmagic DeckLink/Unsigned Extensions

        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.6.8 - SDK 10.8 - 2016-06-06) [Support]

        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.6.8 - SDK 10.8 - 2016-06-06) [Support]

        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.6.8 - SDK 10.8 - 2016-06-06) [Support]

        [not loaded]    com.blackmagic-design.driver.BlackmagicUsbIO (10.6.8 - SDK 10.8 - 2016-06-06) [Support]

     

            /Library/Application Support/Blackmagic Design/Blackmagic DeckLink/Unsigned Extensions/DeckLink_Driver.kext/Contents/PlugIns

        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.6.8 - SDK 10.8 - 2016-06-06) [Support]

     

            /Library/Extensions

        [not loaded]    com.sony.filesystems.pdudf (5.02.0d002 - SDK 10.6 - 2016-07-19) [Support]

        [not loaded]    com.sony.filesystems.pdudfr (5.02.0d002 - SDK 10.6 - 2016-07-19) [Support]

        [loaded]    com.sony.scsi.PDW-U1 (5.02.0d002 - SDK 10.6 - 2016-07-19) [Support]

     

            /System/Library/Extensions

        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-07-19) [Support]

        [not loaded]    com.LaCie.ScsiType00 (1.9.1 - SDK 10.5 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.AvcCodecDriver (4.2.0.0006 - SDK 10.7 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.BlackSwanDriver (4.2.0.0006 - SDK 10.7 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.ChartreuseGreenDriver (4.2.0.0006 - SDK 10.7 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.CoreAudioDriver (4.2.0.0006 - SDK 10.8 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.CoreMediaInputDriver (4.2.0.0006 - SDK 10.7 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.CoreMediaOutputDriver (4.2.0.0006 - SDK 10.7 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.EggWhiteDriverHelpers (1.0.0d1 - SDK 10.7 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.OutriggerOrangeDriver (4.2.0.0006 - SDK 10.7 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.RS422Driver (1.0.0d1 - SDK 10.7 - 2016-07-19) [Support]

        [not loaded]    com.matrox.vpg.RS422VirtualDriver (4.2.0.0006 - SDK 10.8 - 2016-07-19) [Support]

        [not loaded]    com.motu.driver.FireWireAudio (1.6 58373 - SDK 10.4 - 2016-07-19) [Support]

        [not loaded]    com.motu.driver.MicroBookAudio (1.6 58373 - SDK 10.4 - 2016-07-19) [Support]

        [not loaded]    com.motu.driver.PCIAudio (1.6 58373 - SDK 10.4 - 2016-07-19) [Support]

        [not loaded]    com.motu.driver.USBMidiKext (1.6 58373 - SDK 10.4 - 2016-07-19) [Support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-07-19) [Support]

        [not loaded]    com.sony.driver.sxsexpressdrivers (2.0.0d007 - SDK 10.6 - 2016-07-19) [Support]

        [not loaded]    com.sony.driver.sxsus10drivers (2.0.0d007 - SDK 10.6 - 2016-07-19) [Support]

        [not loaded]    com.sony.driver.sxsxqddrivers (2.0.0d007 - SDK 10.6 - 2016-07-19) [Support]

        [not loaded]    com.sony.driver.sxsxqdexpressdrivers (2.0.0d007 - SDK 10.6 - 2016-07-19) [Support]

        [not loaded]    com.sony.filesystems.sxsudf_fs (2.0.0d007 - SDK 10.6 - 2016-07-19) [Support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2013-02-01) [Support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2013-02-01) [Support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

     

    System Launch Agents: ⓘ

        [not loaded]    6 Apple tasks

        [loaded]    141 Apple tasks

        [running]    64 Apple tasks

     

    System Launch Daemons: ⓘ

        [not loaded]    42 Apple tasks

        [loaded]    139 Apple tasks

        [running]    82 Apple tasks

     

    Launch Agents: ⓘ

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2015-11-27) [Support]

        [running]    com.adobe.AdobeCreativeCloud.plist (2015-10-28) [Support]

        [running]    com.avid.ApplicationManager.plist (2016-04-29) [Support]

        [running]    com.avid.ApplicationManagerHelper.plist (2015-09-22) [Support]

        [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist (2016-06-06) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-07-11) [Support]

        [loaded]    com.intego.backupassistant.agent.plist (2014-07-30) [Support]

        [loaded]    com.lacie.LaCieDesktopManagerAgent.plist (2016-07-19) [Support]

        [running]    com.matrox.vpg.Agent.plist (2014-06-05) [Support]

        [loaded]    com.matrox.vpg.MaxAgent.plist (2014-06-05) [Support]

        [running]    com.motu.MOTULauncher.plist (2010-12-18) [Support]

        [not loaded]    com.oracle.java.Java-Updater.plist [Support]

        [running]    org.chromium.chromoting.plist (2016-06-21) [Support]

     

    Launch Daemons: ⓘ

        [loaded]    PACESupport.plist (2013-02-01) [Support]

        [loaded]    com.adobe.agsservice.plist (2015-10-28) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-06-29) [Support]

        [running]    com.avid.asset.cache.service.plist (2015-11-20) [Support]

        [running]    com.avid.asset.delivery.service.plist (2015-11-20) [Support]

        [loaded]    com.avid.bsd.shoetoolv120.plist (2016-05-24) [Support]

        [running]    com.avid.project.sync.service.plist (2015-11-20) [Support]

        [running]    com.avid.transport.client.plist (2015-11-20) [Support]

        [running]    com.blackmagic-design.DesktopVideoHelper.plist (2016-06-06) [Support]

        [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist (2016-06-06) [Support]

        [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist (2016-06-06) [Support]

        [loaded]    com.bombich.ccc.plist (2015-01-14) [Support]

        [running]    com.crashplan.engine.plist (2016-07-13) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-07-11) [Support]

        [running]    com.intego.BackupAssistant.daemon.plist (2014-07-30) [Support]

        [loaded]    com.lacie.LaCieDesktopManagerDaemon.plist (2015-08-12) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

        [not loaded]    com.oracle.java.Helper-Tool.plist [Support]

        [running]    com.paceap.eden.licensed.plist (2015-08-10) [Support]

        [loaded]    com.radiosilenceapp.nke.PrivateEye.plist (2011-10-06) [Support]

        [loaded]    com.stclairsoft.Jettison.DriverHelper.plist (2015-06-03) [Support]

        [loaded]    com.transcend.TSRecoverHandlerHelp.plist (2015-11-17) [Support]

        [running]    com.transcend.TSSleepHandlerHelp.plist (2015-11-17) [Support]

        [loaded]    com.transcend.TSTRIMHandlerHelp.plist (2015-11-17) [Support]

        [loaded]    com.tunabellysoftware.TGFanHelper.plist (2015-07-09) [Support]

     

    User Launch Agents: ⓘ

        [failed]    com.fastestyoutubedownloader.TrialExpired.GoldFreeFirstWeek.plist (2014-04-11) [Support]

        [failed]    com.google.keystone.agent.plist (2013-07-22) [Support]

     

    User Login Items: ⓘ

        macfusionAgent    Application  (/Applications/Macfusion.app/Contents/Resources/macfusionAgent.app)

        Arq Agent    Application  (/Applications/Arq.app/Contents/Library/LoginItems/Arq Agent.app)

        Jettison    Application  (/Applications/Jettison.app)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        uTorrent    Application  (/Applications/uTorrent.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        BOINCManager    Application Hidden (/Applications/BOINCManager.app)

        XDCAM Drive Monitor    Application  (/Applications/XDCAM Drive/XDCAM Drive Monitor.app)

        CrashPlan menu bar    Application  (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

        XDMSetupHelper    Application  (/Library/Application Support/XDCAM Drive/Helpers/XDMSetupHelper.app)

     

    Other Apps: ⓘ

        [running]    com.adobe.acc.AdobeDesktopService.126696.05592340-A9CA-4100-884D-76D2AD25A0FC

        [running]    com.adobe.accmac.76712

        [running]    com.code42.b42menuextra.109088

        [running]    com.etresoft.EtreCheck.133512

        [loaded]    com.fiplab.BatteryHealthHelper

        [running]    com.fiplab.batteryhealth.21616

        [running]    com.getdropbox.dropbox.32124

        [running]    com.google.Chrome.8552

        [running]    com.haystacksoftware.ArqAgent.18776

        [running]    com.sony.vfam.monitor.85800

        [running]    com.stclairsoft.Jettison.43200

        [running]    jp.co.canon.cijscannerregister.5144

        [running]    org.mgorbach.macfusion2.macfusionAgent.109372

        [loaded]    374 Apple tasks

        [running]    192 Apple tasks

     

    Internet Plug-ins: ⓘ

        JavaAppletPlugin: 15.0.0 - SDK 10.7 (2015-03-31) Check version

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-18) [Support]

        AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-11-27) [Support]

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-18) [Support]

        Default Browser: 600 - SDK 10.10 (2016-01-03)

        QuickTime Plugin: 7.7.3 (2016-01-03)

        SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

        nplastpass: 2.5.5 (2014-04-28) [Support]

        Silverlight: 5.1.30317.0 - SDK 10.6 (2014-05-14) [Support]

        iPhotoPhotocast: 7.0 (2013-08-30)

     

    User internet Plug-ins: ⓘ

        Aspera Web 3.6.1.111259: Unknown - SDK 10.9 (2015-09-11) [Support]

        Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

     

    Safari Extensions: ⓘ

        LastPass - LastPass - https://lastpass.com (2016-07-16)

     

    3rd Party Preference Panes: ⓘ

        Blackmagic Desktop Video (2016-06-06) [Support]

        remoting_host_prefpane (2016-07-13) [Support]

        Flash Player (2016-06-29) [Support]

        Growl (2013-07-20) [Support]

        Matrox CompressHD (2014-06-05) [Support]

        Matrox Utilities (2014-11-10) [Support]

        XDCAM Drive Monitor (2015-10-16) [Support]

     

    Time Machine: ⓘ

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            The Great Machine: Disk size: 249.77 GB Disk used: 215.67 GB

        Destinations:

            Data [Network]

            Total size: 2.00 TB

            Total number of backups: 85

            Oldest backup: 14/07/2015 21:58

            Last backup: 19/07/2016 14:52

            Size of backup disk: Excellent

                Backup size 2.00 TB > (Disk size 249.77 GB X 3)

     

    Top Processes by CPU: ⓘ

           566%    kernel_task

            47%    Finder

            18%    com.apple.WebKit.WebContent

            15%    App Store

            14%    WindowServer

     

    Top Processes by Memory: ⓘ

        760 MB    kernel_task

        500 MB    Google Chrome Helper(5)

        369 MB    Dock

        328 MB    AvidAppManHelper

        303 MB    Finder

     

    Virtual Memory Information: ⓘ

        20 MB    Free RAM

        7.97 GB    Used RAM (1.35 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: ⓘ

        Jul 19, 2016, 07:37:24 PM    /Library/Logs/DiagnosticReports/CheckVersion_2016-07-19-193724_[redacted].crash

            /Library/Application Support/Blackmagic Design/*/CheckVersion.app/Contents/MacOS/CheckVersion

        Jul 19, 2016, 07:34:31 PM    Self test - passed

        Jul 19, 2016, 07:17:56 PM    /Library/Logs/DiagnosticReports/CheckVersion_2016-07-19-191756_[redacted].crash

        Jul 19, 2016, 07:10:13 PM    /Library/Logs/DiagnosticReports/CheckVersion_2016-07-19-191013_[redacted].crash

        Jul 19, 2016, 06:46:44 PM    /Library/Logs/DiagnosticReports/Google Chrome_2016-07-19-184644_[redacted].hang

            /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

        Jul 19, 2016, 06:41:16 PM    /Library/Logs/DiagnosticReports/CheckVersion_2016-07-19-184116_[redacted].crash

        Jul 19, 2016, 04:20:25 PM    /Library/Logs/DiagnosticReports/Finder_2016-07-19-162025_[redacted].cpu_resourc e.diag [Details]

            /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder

        Jul 18, 2016, 11:07:27 PM    /Library/Logs/DiagnosticReports/nsurlstoraged_2016-07-18-230727_[redacted].cpu_ resource.diag [Details]

            /usr/libexec/nsurlstoraged

        Jul 18, 2016, 10:11:03 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-18-221103_[ redacted].cpu_resource.diag [Details]

            /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

        Jul 18, 2016, 03:42:21 PM    /Library/Logs/DiagnosticReports/nsurlstoraged_2016-07-18-154221_[redacted].cpu_ resource.diag [Details]

        Jul 18, 2016, 01:49:39 PM    /Library/Logs/DiagnosticReports/CheckVersion_2016-07-18-134939_[redacted].crash

        Jul 18, 2016, 12:25:45 AM    /Library/Logs/DiagnosticReports/mds_stores_2016-07-18-002545_[redacted].crash

            /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds_stores

        Jul 18, 2016, 12:14:31 AM    /Library/Logs/DiagnosticReports/CheckVersion_2016-07-18-001431_[redacted].crash

        Jul 17, 2016, 08:47:01 PM    /Library/Logs/DiagnosticReports/nsurlstoraged_2016-07-17-204701_[redacted].cpu_ resource.diag [Details]

        Jul 17, 2016, 03:12:12 PM    ~/Library/Logs/DiagnosticReports/XDCAM Drive Monitor_2016-07-17-151212_[redacted].crash

            com.sony.vfam.monitor - /Applications/XDCAM Drive/XDCAM Drive Monitor.app/Contents/MacOS/XDCAM Drive Monitor

        Jun 30, 2016, 08:56:31 PM    /Library/Logs/DiagnosticReports/Kernel_2016-06-30-205631_[redacted].panic [Details]

  • by zogster,

    zogster zogster Jul 21, 2016 5:21 PM in response to zogster
    Level 1 (12 points)
    Mac OS X
    Jul 21, 2016 5:21 PM in response to zogster

    Update: still way, way slow when using FCPX. Unfortunately, 'not using FCPX' is not an option.

  • by etresoft,

    etresoft etresoft Jul 21, 2016 7:29 PM in response to zogster
    Level 7 (29,046 points)
    Jul 21, 2016 7:29 PM in response to zogster

    Hello zogster,

    I would start by uninstalling BlackMagic Design and Radio Silence. Those are the two most likely candidates.

     

    Make sure to use only the vendor-provided uninstaller or uninstallation instructions.

     

    If that doesn't work, keep going with anything listed in Kernel Extensions and LaunchDaemons/Agents.

  • by zogster,

    zogster zogster Jul 22, 2016 2:25 AM in response to etresoft
    Level 1 (12 points)
    Mac OS X
    Jul 22, 2016 2:25 AM in response to etresoft

    Thanks - will do as you suggest.

     

    I suspect I'll have to re-install the BlackMagic stuff at some point, as I sometimes need it to capture video streams with their hardware interfaces... but it's not something I have to do all the time.

  • by Lexiepex,

    Lexiepex Lexiepex Jul 22, 2016 3:18 AM in response to zogster
    Level 6 (10,470 points)
    Mac OS X
    Jul 22, 2016 3:18 AM in response to zogster

    Why do you have Matrox Compress HD installed, does that not need a PCLe compress card?

  • by zogster,

    zogster zogster Jul 22, 2016 3:32 AM in response to Lexiepex
    Level 1 (12 points)
    Mac OS X
    Jul 22, 2016 3:32 AM in response to Lexiepex

    That's a good question! I guess that means I can lose that also…

     

    I think it's probably there because it was installed with some other Matrox software for a thing I was doing about 18 notes ago - though the hardware I was using was a Thunderbolt interface

  • by Lexiepex,

    Lexiepex Lexiepex Jul 22, 2016 3:37 AM in response to zogster
    Level 6 (10,470 points)
    Mac OS X
    Jul 22, 2016 3:37 AM in response to zogster

    well, an app like that with so many entries in the system, may need a lot of resources when it tries to find the compression card.

    I would suggest you remove all entries in SystemPreferences->Users&->LoginItems, with the minus sign underneath. You can start whatever you need by hand.

  • by Eric Root,

    Eric Root Eric Root Jul 22, 2016 11:32 AM in response to zogster
    Level 9 (69,582 points)
    iTunes
    Jul 22, 2016 11:32 AM in response to zogster

    Also try removing Intego.

     

    Intego Uninstall

  • by zogster,

    zogster zogster Aug 28, 2016 11:33 AM in response to Eric Root
    Level 1 (12 points)
    Mac OS X
    Aug 28, 2016 11:33 AM in response to Eric Root

    Thanks for the advice... I have to return to this issue as things are still slow, often unacceptably so, when using FCP and sometimes Safari.

     

    (I removed Intego, Black Magic and Radio Silence, along with other tidying up that I should have noted but didn't!)

     

    In the last week I was using FCP quite a lot, and it has been maddeningly slow at times. At one point I tried using it without a second monitor, but while that initially seemed to speed things up everything slowed down again before long. (I recall reading some advice that a second monitor can slow things down, and FCP is in some ways optimised for use on a single screen)

     

    EtreCheck results are below... I note that it says performance is 'Good', though that does not represent how it has been working recently!

     

    If there's nothing obvious in the results here, should I try a clean system re-install? 

     

    EtreCheck version: 3.0.2 (306)

    Report generated 2016-08-28 19:12:50

    Download EtreCheck from https://etrecheck.com

    Runtime 3:56

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

    Description:

    kernel_task seems to be hogging resources, problem most serious when running Final Cut Pro X

     

     

    Hardware Information: ⓘ

        MacBook Pro (Retina, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro10,1

        1 2.3 GHz Intel Core i7 CPU: 4-core

        8 GB RAM Not upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n

        Battery: Health = Check Battery - Cycle count = 635

     

    Video Information: ⓘ

        Intel HD Graphics 4000

        NVIDIA GeForce GT 650M - VRAM: 1024 MB

            Color LCD 2880 x 1800

     

    System Software: ⓘ

        OS X Yosemite 10.10.5 (14F27) - Time since boot: about 3 days

     

    Disk Information: ⓘ

        APPLE SSD SM256E disk0 : (251 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            The Great Machine (disk1) / : 249.77 GB (25.12 GB free)

                Core Storage: disk0s2 250.14 GB Online

     

    USB Information: ⓘ

        VIA Labs, Inc. USB3.0 Hub

            VIA Labs, Inc. USB3.0 Hub

                TOSHIBA External USB 3.0 3 TB

            EFI (disk7s1) <not mounted> : 210 MB

            The Mothership (disk7s2) /Volumes/The Mothership : 3.00 TB (2.92 TB free)

                Samsung D3 Station 3 TB

            disk8s1 (disk8s1) <not mounted> : 210 MB

            Hole In The Wall (disk8s2) /Volumes/Hole In The Wall : 3.00 TB (314.09 GB free)

                Western Digital My Passport 0820 2 TB

            EFI (disk6s1) <not mounted> : 210 MB

            Captain Scarlet (disk6s2) /Volumes/Captain Scarlet : 2.00 TB (23.98 GB free)

                Seagate Expansion Desk 4 TB

            EFI (disk2s1) <not mounted> : 315 MB

            The Bank (disk2s2) /Volumes/The Bank : 4.00 TB (599.91 GB free)

            LaCie Rugged USB3-FW 1 TB

            LaCie (disk4s1) /Volumes/LaCie : 800.16 GB (799.52 GB free)

            LACIE SHARE (disk4s2) /Volumes/LACIE SHARE : 200.04 GB (151.82 GB free)

            Western Digital My Passport 0740 500.07 GB

            ESA DRIVE (disk5s1) /Volumes/ESA DRIVE : 500.07 GB (143.41 GB free)

        VIA Labs, Inc. USB2.0 Hub

            VIA Labs, Inc. USB2.0 Hub

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ⓘ

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Kernel Extensions: ⓘ

            /Library/Extensions

        [not loaded]    com.sony.filesystems.pdudf (5.02.0d002 - SDK 10.6 - 2016-08-24) [Support]

        [not loaded]    com.sony.filesystems.pdudfr (5.02.0d002 - SDK 10.6 - 2016-08-24) [Support]

        [loaded]    com.sony.scsi.PDW-U1 (5.02.0d002 - SDK 10.6 - 2016-08-24) [Support]

     

            /System/Library/Extensions

        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-08-24) [Support]

        [loaded]    com.LaCie.ScsiType00 (1.9.1 - SDK 10.5 - 2016-08-24) [Support]

        [not loaded]    com.motu.driver.FireWireAudio (1.6 58373 - SDK 10.4 - 2016-08-24) [Support]

        [not loaded]    com.motu.driver.MicroBookAudio (1.6 58373 - SDK 10.4 - 2016-08-24) [Support]

        [not loaded]    com.motu.driver.PCIAudio (1.6 58373 - SDK 10.4 - 2016-08-24) [Support]

        [not loaded]    com.motu.driver.USBMidiKext (1.6 58373 - SDK 10.4 - 2016-08-24) [Support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-08-24) [Support]

        [not loaded]    com.sony.driver.sxsexpressdrivers (2.0.0d007 - SDK 10.6 - 2016-08-24) [Support]

        [not loaded]    com.sony.driver.sxsus10drivers (2.0.0d007 - SDK 10.6 - 2016-08-24) [Support]

        [not loaded]    com.sony.driver.sxsxqddrivers (2.0.0d007 - SDK 10.6 - 2016-08-24) [Support]

        [not loaded]    com.sony.driver.sxsxqdexpressdrivers (2.0.0d007 - SDK 10.6 - 2016-08-24) [Support]

        [not loaded]    com.sony.filesystems.sxsudf_fs (2.0.0d007 - SDK 10.6 - 2016-08-24) [Support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2013-02-01) [Support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2013-02-01) [Support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

     

    System Launch Agents: ⓘ

        [not loaded]    6 Apple tasks

        [loaded]    134 Apple tasks

        [running]    49 Apple tasks

        [killed]    22 Apple tasks

        22 processes killed due to insufficient RAM

     

    System Launch Daemons: ⓘ

        [not loaded]    45 Apple tasks

        [loaded]    135 Apple tasks

        [running]    62 Apple tasks

        [killed]    21 Apple tasks

        21 processes killed due to insufficient RAM

     

    Launch Agents: ⓘ

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2015-11-27) [Support]

        [running]    com.adobe.AdobeCreativeCloud.plist (2015-10-28) [Support]

        [running]    com.avid.ApplicationManager.plist (2016-04-29) [Support]

        [running]    com.avid.ApplicationManagerHelper.plist (2015-09-22) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-07-11) [Support]

        [loaded]    com.lacie.LaCieDesktopManagerAgent.plist (2016-08-25) [Support]

        [running]    com.motu.MOTULauncher.plist (2010-12-18) [Support]

        [not loaded]    com.oracle.java.Java-Updater.plist [Support]

        [running]    org.chromium.chromoting.plist (2016-06-21) [Support]

     

    Launch Daemons: ⓘ

        [loaded]    PACESupport.plist (2013-02-01) [Support]

        [running]    com.adobe.agsservice.plist (2016-08-15) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-06-29) [Support]

        [running]    com.avid.asset.cache.service.plist (2015-11-20) [Support]

        [running]    com.avid.asset.delivery.service.plist (2015-11-20) [Support]

        [loaded]    com.avid.bsd.shoetoolv120.plist (2016-05-24) [Support]

        [running]    com.avid.project.sync.service.plist (2015-11-20) [Support]

        [running]    com.avid.transport.client.plist (2015-11-20) [Support]

        [failed]    com.blackmagic-design.DesktopVideoHelper.plist (2016-06-06) [Support]

        [loaded]    com.bombich.ccc.plist (2015-01-14) [Support]

        [running]    com.crashplan.engine.plist (2016-07-13) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-07-11) [Support]

        [loaded]    com.lacie.LaCieDesktopManagerDaemon.plist (2015-08-12) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

        [not loaded]    com.oracle.java.Helper-Tool.plist [Support]

        [running]    com.paceap.eden.licensed.plist (2015-08-10) [Support]

        [loaded]    com.stclairsoft.Jettison.DriverHelper.plist (2015-06-03) [Support]

        [loaded]    com.transcend.TSRecoverHandlerHelp.plist (2015-11-17) [Support]

        [running]    com.transcend.TSSleepHandlerHelp.plist (2015-11-17) [Support]

        [loaded]    com.transcend.TSTRIMHandlerHelp.plist (2015-11-17) [Support]

        [loaded]    com.tunabellysoftware.TGFanHelper.plist (2015-07-09) [Support]

     

    User Login Items: ⓘ

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

     

    Internet Plug-ins: ⓘ

        JavaAppletPlugin: 15.0.0 - SDK 10.7 (2015-03-31) Check version

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-18) [Support]

        AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-11-27) [Support]

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-18) [Support]

        Default Browser: 600 - SDK 10.10 (2016-01-03)

        QuickTime Plugin: 7.7.3 (2016-01-03)

        SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

        nplastpass: 2.5.5 (2014-04-28) [Support]

        Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-31) [Support]

        iPhotoPhotocast: 7.0 (2013-08-30)

     

    User internet Plug-ins: ⓘ

        Aspera Web 3.6.1.111259: Unknown - SDK 10.9 (2015-09-11) [Support]

        Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

     

    Safari Extensions: ⓘ

        LastPass - LastPass - https://lastpass.com (2016-08-02)

     

    3rd Party Preference Panes: ⓘ

        remoting_host_prefpane (2016-07-13) [Support]

        Flash Player (2016-06-29) [Support]

        Growl (2013-07-20) [Support]

        Matrox CompressHD (2014-06-05) [Support]

        XDCAM Drive Monitor (2015-10-16) [Support]

     

    Time Machine: ⓘ

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: NO - Auto backup turned off

        Volumes being backed up:

            The Great Machine: Disk size: 249.77 GB Disk used: 224.65 GB

        Destinations:

            Data [Network]

            Total size: 2.00 TB

            Total number of backups: 75

            Oldest backup: 14/07/2015 21:58

            Last backup: 25/08/2016 00:35

            Size of backup disk: Excellent

                Backup size 2.00 TB > (Disk size 249.77 GB X 3)

     

    Top Processes by CPU: ⓘ

            81%    mdworker(8)

            19%    WindowServer

             4%    AssetDeliveryService

             3%    kernel_task

             2%    Creative Cloud

     

    Top Processes by Memory: ⓘ

        2.07 GB    kernel_task

        1.37 GB    com.apple.WebKit.WebContent(11)

        238 MB    Final Cut Pro

        147 MB    Mail

        139 MB    Safari

     

    Virtual Memory Information: ⓘ

        109 MB    Free RAM

        7.88 GB    Used RAM (844 MB Cached)

        1.78 GB    Swap Used

     

    Diagnostics Information: ⓘ

        Aug 27, 2016, 09:23:01 PM    /Library/Logs/DiagnosticReports/Safari_2016-08-27-212301_[redacted].cpu_resourc e.diag [Details]

            /Applications/Safari.app/Contents/MacOS/Safari

        Aug 26, 2016, 08:22:12 AM    ~/Library/Logs/DiagnosticReports/cloudd_2016-08-26-082212_[redacted].crash

            /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd

  • by Eric Root,

    Eric Root Eric Root Aug 29, 2016 10:33 AM in response to zogster
    Level 9 (69,582 points)
    iTunes
    Aug 29, 2016 10:33 AM in response to zogster

    Try the below before considering a reinstall.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Prefeences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode - About

     

    Safe Mode - Yosemite