JMLdevera

Q: iPhone6s won't recognize my phone number for iMessage/Facetime

Hi, I just bought an iPhone6s and I couldn't register my phone number for iMessage/Facetime. On the list where it says where I can be reached, it only provided my e-mail address but not the phone.

 

While it says "Waiting for activation", I was able to use the said apps using my Apple ID/e-mail address but not my mobile number. I would really like to use my phone for iMessage and Facetime.  My mobile service provider permits the use of iMessage and Facetime; I already tried using both WiFi and cellular data to work on this problem; and I have already update my phone to the latest iOS.

 

I have tried all the suggestions found online (resetting the phone, toggle on and off, airplane mode, etc.) but nothing seems to work. PLEASE HELP.

iPhone 6s, iOS 9.3.3

Posted on Jul 20, 2016 9:18 AM

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Q: iPhone6s won't recognize my phone number for iMessage/Facetime

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  • by razmee209,

    razmee209 razmee209 Jul 20, 2016 9:39 AM in response to JMLdevera
    Level 7 (33,242 points)
    Jul 20, 2016 9:39 AM in response to JMLdevera

    JMLdevera wrote:

     

    Hi, I just bought an iPhone6s and I couldn't register my phone number for iMessage/Facetime. On the list where it says where I can be reached, it only provided my e-mail address but not the phone.

     

    While it says "Waiting for activation", I was able to use the said apps using my Apple ID/e-mail address but not my mobile number. I would really like to use my phone for iMessage and Facetime.  My mobile service provider permits the use of iMessage and Facetime; I already tried using both WiFi and cellular data to work on this problem; and I have already update my phone to the latest iOS.

     

    I have tried all the suggestions found online (resetting the phone, toggle on and off, airplane mode, etc.) but nothing seems to work. PLEASE HELP.

    If you get an error when trying to activate iMessage or FaceTime - Apple Support

  • by Briansyddall,

    Briansyddall Briansyddall Jul 20, 2016 9:45 AM in response to JMLdevera
    Level 6 (8,640 points)
    Apple Watch
    Jul 20, 2016 9:45 AM in response to JMLdevera

    Hi

    Go to settings down to second phone icon above message's check phone  number is correct

    Top of page.

    Cheers

    Brian