HT201272: Download your past purchases

Learn about Download your past purchases
Zachary corduan
Level 1 (9 points)
iBooks

Q: Fix the features to purchase working please

it work when you ope it but after you opened a book and go back to the library and go to feachers it will not opening image.pngthat is what it look like aftery open a book and go back to the library  please fix every bug as soon as possible tha you

  Zachary Corduan on my iPad Air 2 as soon to the update 9.3.3

iPad Air, iOS 9.0.1, Still disappearing

Posted on Jul 20, 2016 11:34 AM

by Carolyn Samit,Apple recommended
Carolyn Samit Carolyn Samit
Level 10 (120,725 points)
Apple Music
A:

Restart your iPad.

 

  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

 

 

Then try again.

Posted on Jul 20, 2016 11:35 AM

Close
Zachary corduan

Q: Fix the features to purchase working please

  • All replies
  • Helpful answers

  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Jul 20, 2016 11:35 AM in response to Zachary corduan
    Level 10 (120,725 points)
    Apple Music
    Jul 20, 2016 11:35 AM in response to Zachary corduan

    Restart your iPad.

     

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

     

     

    Then try again.