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charliemac888

Q: I give my Apple Watch to my son but before I delete all info and restart the watch but when he open it it was asking my account when I check it to my pc iTunes device it's never shown now how can he use it to his account please help me on this thanks

How can I clean that phone so he can register to his own account

Posted on Jul 20, 2016 12:01 PM

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Q: I give my Apple Watch to my son but before I delete all info and restart the watch but when he open it it was asking my account wh ... more

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jul 20, 2016 12:05 PM in response to charliemac888
    Level 10 (122,107 points)
    Apple Music
    Jul 20, 2016 12:05 PM in response to charliemac888

    You need to unpair the watch from your iPhone.

     

    Instructions here >  Unpair your Apple Watch and iPhone - Apple Support

  • by ChrisJ4203,Apple recommended

    ChrisJ4203 ChrisJ4203 Jul 20, 2016 12:07 PM in response to charliemac888
    Level 9 (58,191 points)
    iPhone
    Jul 20, 2016 12:07 PM in response to charliemac888

    From this page of the Apple Watch User manual. http://help.apple.com/watch/#/apdd3f9d7bc6

     

    Sell, give away, or lose Apple Watch

    Before you sell or give away your Apple Watch, be sure to unpair it from your iPhone. This erases its contents, including payment cards, and removes Activation Lock (which prevents someone else from activating it). If you lose your Apple Watch, you can mark it as missing. This unpairs Apple Watch and erases it, but doesn’t remove Activation Lock.

    Unpair Apple Watch and remove Activation Lock. Open the Apple Watch app on iPhone, tap My Watch, then tap your Apple Watch at the top of the screen. Tap the Info button, then tap Unpair Apple Watch. Apple Watch is erased, removed from your iCloud account, and Activation Lock is removed.

    Mark Apple Watch as Missing. Open the Apple Watch app on iPhone, tap My Watch, then tap your Apple Watch at the top of the screen. Tap the Info button, then tap Mark as Missing. Your information and payment cards are safe and no one else can activate your Apple Watch.

    Remove payment cards using a web browser. If your Apple Watch is lost or stolen, you can sign in to your account at iCloud.com and remove your cards. Go to Settings > My Devices, choose the device, then click Remove in the Apple Pay section of the device info. You can also call the issuers of your cards.

    If your iPhone and Apple Watch are no longer connected, or if one of them isn’t functioning as expected, erase the contents of Apple Watch first, and then unpair it using the Apple Watch app on iPhone (if available).

  • by ChrisJ4203,Apple recommended

    ChrisJ4203 ChrisJ4203 Jul 20, 2016 12:09 PM in response to charliemac888
    Level 9 (58,191 points)
    iPhone
    Jul 20, 2016 12:09 PM in response to charliemac888

    This also explains the Activation Lock on your Apple Watch.

     

    About Activation Lock on your Apple Watch - Apple Support

  • by Jonathan UK,

    Jonathan UK Jonathan UK Jul 20, 2016 12:19 PM in response to charliemac888
    Level 7 (34,286 points)
    Apple Watch
    Jul 20, 2016 12:19 PM in response to charliemac888

    Hi

     

    You are referring to Activation Lock, which prevents unauthorised use of Apple Watch if it is lost or stolen.

     

    Given the specific circumstances that you have described, follow one or the other of these steps to remove this lock and enable your son to use the watch:

     

    • Ask your son to start pairing the watch, then enter your Apple ID and password on his iPhone when prompted (this will remove Activation Lock).

     

    Or:

     

     

    If neither of these steps is convenient, instead try turning the feature off via iCloud:

     

    • Sign in to https://www.icloud.com/ with your Apple ID, then go to : Settings > My Devices > Click on Apple Watch > Click on the "X" > click on Remove.

     

    More information:

    About Activation Lock on your Apple Watch - Apple Support