kastefam
Level 1
(11 points)
Q: Watch disconnecting and battery draining
Today while golfing my watch became disconnected from my phone. My phone was on my belt the entire round. This went on for a good part of the round. When I returned home my watch was down to less than 10% power. On a regular day I go all day and have 50% or more power. I recharged to 80% and it drained to 10% in less than7 hours. Any ideas what happened? How can I prevent it from happening again?
Jonathan UK
Level 7
(34,076 points)
Hi
If you have not yet done so, it may help to update your iPhone and Apple Watch to the latest software, starting with your iPhone:
Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
Update the software on your Apple Watch - Apple Support
It may also help to restart both your iPhone and your watch:
- Turn both devices off together, then restart your iPhone first;
- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;
- To turn it on: press and hold the side button until you see the Apple logo.
If the issue persists, it may help to unpair and re-pair your watch:
- The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
- Choose to Restore from Backup when offered the option during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
