M. Soto

Q: Can not remove ps4ux Hijack from Chrome

Has anyone been able to remove this from Chrome? It re-launches websites and pops up randomly. I have tried Avira and Malware bytes but they did not remove it.

MacBook Pro (13-inch Mid 2012), null

Posted on Jul 21, 2016 3:45 AM

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Q: Can not remove ps4ux Hijack from Chrome

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  • by ckuan,

    ckuan ckuan Jul 21, 2016 3:50 AM in response to M. Soto
    Level 7 (34,287 points)
    Jul 21, 2016 3:50 AM in response to M. Soto

    Maybe go to the Google Chrome site?

  • by Esquared,

    Esquared Esquared Jul 21, 2016 3:58 AM in response to M. Soto
    Level 6 (8,518 points)
    Mac OS X
    Jul 21, 2016 3:58 AM in response to M. Soto

    Does this make any sense? I don't use Chrome, so I cannot try this myself:

     

    Run Chrome >> Click Customize and control Google Chrome button >>click More Tools >>click Extensions>>Select the all unwanted or unknown extensions and delete them

  • by Linc Davis,

    Linc Davis Linc Davis Jul 21, 2016 8:55 AM in response to M. Soto
    Level 10 (208,022 points)
    Applications
    Jul 21, 2016 8:55 AM in response to M. Soto

    Never use any kind of "anti-virus" or "anti-malware" software on a Mac. That's how you cause problems, not how you solve them. You've already seen that it doesn't work.

    If Safari is not affected, you may have installed a malicious Chrome extension such as "Adblock Super" or "News Ticker Remover." Remove all extensions you don't know you need. If in doubt, remove all of them.

    If an extension is not causing the problem, create a new Chrome user profile. Note that you can salvage your bookmarks from the existing profile.

    Chrome can sync your account settings between devices, so if you enable that feature, malicious profile data can spread from one to another in a virus-like way.