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Jul 21, 2016 6:46 AM in response to selalves2000by King_Penguin,If resetting its password, and logging out and back in everywhere that it's used (What to do after you change your Apple ID email address or password - Apple Support) hasn't fixed it, then try contacting iTunes Support and see if they can/will re-enable it : https://www.apple.com/emea/support/itunes/contact.html or Contact Apple for help with Apple ID account security - Apple Support