Xinyu412
Level 1 (8 points)
Mac OS X

Q: No response when click continue during install Mavericks with my old iMac 2011 Mid

some information in console:

 

Install OS X Mavericks[284]: *** -[NSTextView replaceCharactersInRange:withString:]: nil NSString given.

Install OS X Mavericks[284]: (

  0   CoreFoundation                      0x00007fff995edb06 __exceptionPreprocess + 198

  1   libobjc.A.dylib                     0x00007fff8e1d23f0 objc_exception_throw + 43

  2   CoreFoundation                      0x00007fff995ed8dc +[NSException raise:format:] + 204

  3   AppKit                              0x00007fff94434f4a -[NSTextView replaceCharactersInRange:withString:] + 208

  4   IA                                  0x00000001028ae2ba IA + 29370

  5   IA                                  0x00000001028abef6 IA + 20214

  6   AppKit                              0x00007fff945a0959 -[NSApplication sendAction:to:from:] + 342

  7   AppKit                              0x00007fff945a07b7 -[NSControl sendAction:to:] + 85

  8   AppKit                              0x00007fff945a06eb -[NSCell _sendActionFrom:] + 138

  9   AppKit                              0x00007fff9459ebd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855

  10  AppKit                              0x00007fff9459e421 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504

  11  AppKit                              0x00007fff9459db9c -[NSControl mouseDown:] + 820

  12  AppKit                              0x00007fff9459550e -[NSWindow sendEvent:] + 6853

  13  AppKit                              0x00007fff94591644 -[NSApplication sendEvent:] + 5761

  14  AppKit                              0x00007fff944a721a -[NSApplication run] + 636

  15  AppKit                              0x00007fff9444bbd6 NSApplicationMain + 869

  16  Install OS X Mavericks              0x0000000100b2fb44 Install OS X Mavericks + 6980

)

 

I worked it with OS X 10.8.5.

How can I fix it and upgrade to newest OS X with my data?

Thanks a lot!

iMac, OS X Mountain Lion (10.8.5)

Posted on Jul 21, 2016 8:06 AM

Close
Xinyu412

Q: No response when click continue during install Mavericks with my old iMac 2011 Mid

  • All replies
  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Jul 21, 2016 8:11 AM in response to Xinyu412
    Level 9 (70,250 points)
    iTunes
    Jul 21, 2016 8:11 AM in response to Xinyu412

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once. If that doesn't work, try creating a new admin account and see if it will install there.

                   

    Safe Mode