HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch
sanjuanero de corazon
Level 1 (4 points)
iPad

Q: I NEED HELP, FOR UPDATE MY IPAD

HI, GOOD MORNING, I'M TRYING TO MAKE AN UPDATE TO MY IPAD AND I CAN NOT, CONNECT IT TO THE PC AND I GET ON THE SCREEN THAT YOU CONNECT THE CABLE AND GO TO ITUNES.

 

WHEN I GO TO ITUNES AND DO NOT LET ME UPDATE TELLS ME RESTOREHIM,I DO NOT WANT TO GIVE FOR FEAR OF LOSING THE PICTURES AND I DID NOT BACKUP

HELP ME

 

GUSTAVO

iPad Air, iOS 9.3.3

Posted on Jul 21, 2016 9:27 AM

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sanjuanero de corazon

Q: I NEED HELP, FOR UPDATE MY IPAD

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  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Jul 21, 2016 9:31 AM in response to sanjuanero de corazon
    Level 10 (132,915 points)
    iTunes
    Jul 21, 2016 9:31 AM in response to sanjuanero de corazon

    The iTunes icon and cable image means that it's gone into recovery mode, you will have to connect the iPad to your computer's iTunes and that should let you reset the iPad back to factory defaults.

     

    Prior to starting the update you didn't backup to your computer's iTunes nor to the cloud ? It's too late now to take a backup or to copy any content off.

     

    (For future info typing all in capitals is considered shouting, makes posts difficult to read, and may mean that people are less likely to reply.)