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JRHaley77

Q: Touching the Featured star does nothing on my Ipad mini 4. It used to work. What is fix? Thanks.

Attempting to access Ibook store on Ipad mini-4. When I touch the featured star nothing happens. I can access on my iPhone but not on tablet. What is the fix? This started maybe a week ago.

iPad (4th gen) Wi-Fi, iOS 7.1, tried to update to 7.1.1

Posted on Jul 21, 2016 9:48 AM

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Q: Touching the Featured star does nothing on my Ipad mini 4. It used to work. What is fix? Thanks.

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  • by judysings,

    judysings judysings Jul 22, 2016 1:57 PM in response to JRHaley77
    Community Specialists
    Jul 22, 2016 1:57 PM in response to JRHaley77

    Good Afternoon, JRHaley77 - 

    I understand you are unable to connect to the iBook Store on your iPad mini (4th gen) running iOS 7.1.   Since you can access the store with your iPhone, what version of the iOS are you running on that device?   In your profile, you indicate that you tried to update your iOS software on your iPad mini.  What happened when you tried?  

    I would suggest backing up your iPad mini, and then try to update the iOS software again.   Sign out of the iTunes Store, then sign back in and see if you are able to access the Featured section of the iBooks app. 

     

    Update the iOS software on your iPhone, iPad, or iPod touch

     

    Please let us know if the issue persists after trying these steps.

     

    Take care,