Jamilhere
Level 1 (4 points)
Desktops

Q: dotted icloud icon

Dear community.

within the past week I have been dragging and dropping various files, jpgs, pdfs, psd's, mp3's etc, from my desktop to my icloud folder and they appear with a dotted cloud icon next to them and I cannot acces them from my iphone. It appears as if they have not uploaded to my icloud. I am online as usual with no problem uploading to dropbox or other clouds.

Any advice is appreciated.

 

Thank you.

 

Jamil.

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 20, 2016 4:11 AM

by gail from maine,Apple recommended
gail from maine gail from maine
Level 7 (25,784 points)
iCloud
A:

The dotted line around the cloud means that it is in the process of uploading to iCloud. When you go to iCloud.com, can you see the files you are uploading? Are any of the files larger than 15GB? If they are, they cannot be uploaded to iCloud.

 

If they still do not show up, you can sign out of iCloud and back in again to see if that helps.

 

Here's a FAQ that may help:

 

iCloud Drive FAQ - Apple Support

 

Cheers,

 

GB

Posted on Jul 20, 2016 9:24 AM

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