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All replies
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Helpful answers
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Jul 20, 2016 7:03 PM in response to ttman21by ajbfx3,Ditto, all! Tried the hard reset, closed all apps, tried again. Nope. Hard on a bookworm! I'll wait for a fix, I guess. I've only had my new iPad for a week. I was afraid it's the iPad, so that's my silver lining.
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Jul 20, 2016 7:11 PM in response to ajbfx3by Phil0124,Yes, there seems to be some kind of issue with the iBooks store on iPads, and apparently only on iPads.
It works for me on an iPhone 6, but not on an iPad Pro 12".
You can however for now use the iTunes Store App Search facility to find iBooks, and buy them directly from within the iTunes Store App. They should automatically load onto the iBooks App after purchase.
You can also let Apple know at http://www.apple.com/feedback/ibooks_ios.html
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Jul 20, 2016 7:40 PM in response to ttman21by Edhere51,Same thing here. Did reboot then signed out and in in iTune. No luck, very frustratin!
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Jul 21, 2016 3:19 AM in response to ttman21by flankspeed,I have the same problem on an iPad Pro 9.7, iPad Air 2, and iPad Mini 4. Tried a complete settings reset and then a restore from iTunes backup followed by turning WiFi off and then on again in the Control Center. This caused iBooks to function again briefly, but upon quitting and restarting iBooks the problem returned.
I have had problems with my iPad Pro 9.7 and 12-inch MacBook that required sending each unit to Apple while both were less than one month old. They replaced the iPad and the keyboard assembly on the MacBook, but I am sorely disappointed in Apple's quality control -- though I am grateful they do stand behind their products.
I hope we don't have to wait long for a fix to this iBooks problem, but I won't hold my breath. Even my close to 30-year-long loyalty to Apple is being sorely tested.
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Jul 21, 2016 5:31 AM in response to Jeffrey Yeazellby donna bellefromcornwall,Same problem on phone to Apple for 3 hrs- no fix
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Jul 21, 2016 8:30 AM in response to ttman21by flankspeed,Good news, at least for now. I just checked iBooks and it has started working again even though I did nothing to fix it. All I can do now is hope it keeps working, and that it starts working for everyone else who posted here. Good luck!
UPDATE: Well, that didn't last long. I just double-checked iBooks and now it is not working again. **Throws hands up in the air and walks off shaking his head.**
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Jul 21, 2016 9:13 AM in response to flankspeedby donna bellefromcornwall,SRory no luck for me- not working
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Jul 21, 2016 9:32 AM in response to flankspeedby Allie4488,Tried - it does not work; my Overdrive app from the library system works fine so I can download epub books on the iPad - just not on Ibooks app. May go to the Genius Bar next week but I have little faith in them. This is like cable - all of a sudden a feature like On Demand does not work and Cox tells you that you are the only one and wants to redo everything and within a day you find out that it is a thousand customers, not just you.
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Jul 21, 2016 9:32 AM in response to donna bellefromcornwallby Phil0124,I got it to work once by Rebooting the iPad. But it has since gone back to being blank.
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Jul 21, 2016 9:38 AM in response to Allie4488by N4uau,I have to think it will be resolved quickly. If we can't buy iBooks, Amazon's Kindle books are still for sale. $$$ flying out the Apple window will get some one's attention quickly.
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Jul 21, 2016 11:03 AM in response to ttman21by Zachary corduan,WWhen will we get ibooks featuring to purc to work agian even after you open a book i waint it working now
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Jul 21, 2016 11:54 AM in response to ttman21by PhilWh,Same here with the addition of my books not syncing to the iPad as well. I bought a book last night on my iPhone and it's now not showing up on the iPad. It shows up on the MacBook so it's clearly just an iPad thing. Like a couple of others here I saw a glimmer of hope that I had somehow fixed the search features (Featured, Top Charts, Top Authors) but it went back to just a white screen the next time I opened iBooks. Have done everything that everyone else has documented here. Just throwing my card on the pile too....
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Jul 21, 2016 12:00 PM in response to ttman21by kristinfromkaty,I tried this also. I also restored my iPad Air back to original settings and loaded all my books back on but i can still only read my books all the other options only have a blank screen. I was I the phone with support but got disconnected
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Jul 21, 2016 12:07 PM in response to orangehbby kristinfromkaty,Me too. I've been messing with this for the last two days. I hope they get this fixed soon!
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Jul 21, 2016 1:19 PM in response to ttman21by Zachary corduan,WWhen will we get ibooks featuring to purc to work agian even after you open a book i waint it works buy tomorrow or a lot of people will sue your company it the Ib features to purchase to work right away