HT202069: Gather and use iTunes Diagnostics in iTunes for Windows

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leron418
Level 1 (4 points)
iTunes

Q: i have a iphone 5s and its not connecting to my pc ether to iTunes can you help???

i have a iphone 5s and its not connecting to my pc ether to iTunes can you help???

Posted on Jul 21, 2016 12:53 PM

by ChrisJ4203,Apple recommended
ChrisJ4203 ChrisJ4203
Level 9 (57,355 points)
iPhone
A:

See the troubleshooting steps in this support document. If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Posted on Jul 21, 2016 12:56 PM

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leron418

Q: i have a iphone 5s and its not connecting to my pc ether to iTunes can you help???

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