Q: Phone will not get off the connect to iTunes!

My phone randomly said, plug into iTunes, so i did. It said I need to update it, and maybe restore it. I updated it, and restored it and it still says plug into iTunes. I need to be able to use my phone but everything I try doesn't work. Help me?

P.S I have restored it multiple times and it still does not work:(

iPhone 5s, iOS 9.3.3

Posted on Jul 21, 2016 4:30 PM

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Q: Phone will not get off the connect to iTunes!

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by Jonathan UK,Helpful

Jonathan UK Jul 21, 2016 5:14 PM in response to appleuser157
Level 7 (34,162 points)

Apple Watch

Jul 21, 2016 5:14 PM in response to appleuser157
Hi

Apple advises that, if you do not see a restore error, but you still see the Connect to iTunes screen on your iPhone, you should contact Apple Support:

Contact - Official Apple Support
https://twitter.com/applesupport
http://www.apple.com/retail/geniusbar/

More information:
If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support
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by appleuser157,

appleuser157 Jul 21, 2016 5:14 PM in response to Jonathan UK
Level 1 (4 points)

iPhone

Jul 21, 2016 5:14 PM in response to Jonathan UK

thank you, but i cannot do that because my phone doesn't work:(
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by Jonathan UK,

Jonathan UK Jul 21, 2016 5:18 PM in response to appleuser157
Level 7 (34,162 points)

Apple Watch

Jul 21, 2016 5:18 PM in response to appleuser157

If you have access to a landline phone, you can call Apple:

Contact Apple for support and service - Apple Support

Or you can visit a store and make a Genius Bar appointment.
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Q: Phone will not get off the connect to iTunes!

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by Jonathan UK,★Helpful

by appleuser157,

by Jonathan UK,

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by Jonathan UK,Helpful