__Pat__

Q: iPhone sync with Outlook fails with sync server not starting

Hi, Community -

 

Up until a few days ago my iPhone synced beautifully with Outlook 2010 under Windows 7 on Parallels (running on Yosemite, MBP late 2014).

 

I don't know what changed but I cannot sync the two anymore. I keep getting error messages. Either a Windows error message saying that Mingler.exe stopped working or an iTunes message saying that the iPhone could not sync because the sync server did not start.

 

I have tried the following:

 

  • Reset the sync history
  • Uninstalled and re-installed iTunes (several times)
  • Tried to restore to older backup versions (I keep backups of the iPhone backup files)
  • Synced with other iTunes installations
  • Restored the iPhone to a state about two weeks old (when syncing still worked)

 

All to no avail.

 

The Mingler.exe crash report under Windows gave these details:

 

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Mingler.exe

  Application Version:    17.669.22.115

  Application Timestamp:    54941c4c

  Fault Module Name:    KERNELBASE.dll

  Fault Module Version:    6.1.7601.18409

  Fault Module Timestamp:    53159a86

  Exception Code:    e06d7363

  Exception Offset:    0000c42d

  OS Version:    6.1.7601.2.1.0.256.1

  Locale ID:    1033

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

 

(Yes, I know ... I should not expect support on Windows issues here ... but by now I am pretty sure it is an iTunes issue.)

 

Could anyone please help? I really need my calendar and contacts updated on my phone!

 

Thanks for any help you can offer.

iPhone 4S, iOS 5.1

Posted on Mar 4, 2015 12:56 PM

Close

Q: iPhone sync with Outlook fails with sync server not starting

  • All replies
  • Helpful answers

Previous Page 2 Previous Page 2