Apple Watch
Q: iphone 5 is unpaired from watch - but watch isn't unpaired and is locked - so can't unlock or re-pair -
I have been having problems getting the Watch to unlock when I unlock my iPhone. So I tried unpairing the phone and watch (while the watch was locked). The phone unpaired, but the watch did not. Now I still can't unlock, and when turning watch off, I don't have the option of resetting to clear it. How do I get them paired and working again?
Apple Watch
Posted on Jul 22, 2016 7:31 AM
by Jonathan UK,Apple recommended
Apple Watch
Hi
Follow these steps to erase your locked watch and re-pair it with your iPhone:
- Connect your watch to its charging cable, with power connected.
- Press and hold the side button until you see the Power Off slider.
- Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap) and then tap on Erase all content and settings.
- Re-pair your watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.
More information:
Set up your Apple Watch - Apple Support
If you forgot the passcode for your Apple Watch - Apple Support
Posted on Jul 22, 2016 7:35 AM