HT201266: Change or remove your Apple ID payment information

Learn about Change or remove your Apple ID payment information
patrickdonald
Level 1 (4 points)
iTunes

Q: how do i cancel this payment for my iTunes?

how do i cancel this payment for my iTunes?

Posted on Jul 22, 2016 10:20 AM

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patrickdonald

Q: how do i cancel this payment for my iTunes?

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  • Helpful answers

  • by Limnos,

    Limnos Limnos Jul 22, 2016 10:22 AM in response to patrickdonald
    Level 9 (53,576 points)
    Mac OS X
    Jul 22, 2016 10:22 AM in response to patrickdonald

    Which payment? We only know what we see in your post. For a particular item?  Most iTunes Store purchases are final.  You can click on the link in your receipt email if there is a problem with a purchase.

  • by patrickdonald,

    patrickdonald patrickdonald Jul 22, 2016 10:25 AM in response to Limnos
    Level 1 (4 points)
    iTunes
    Jul 22, 2016 10:25 AM in response to Limnos

    i tunes

     

     

     

     

     

    Dear Patrick,

    Another attempt has been made at processing your current billing method, but there still appears to be a problem. If further attempts are unsuccessful, this may prevent the automatic renewal of your Apple Music individual membership subscription. To avoid interruption of your subscription, update your billing information. For information on how to do that, see the link below.

    https://support.apple.com/HT201266

    Regards,

    Apple

     

     

     

    Apple Inc.

    You can find Terms of Sale and Sales Policies in the Terms and Conditions.

     

    For answers to frequently asked questions, visit the Apple Support website at http://www.apple.com/support/itunes/store/

     

    Apple respects your privacy.

    Information regarding your personal

  • by Limnos,

    Limnos Limnos Jul 22, 2016 10:29 AM in response to patrickdonald
    Level 9 (53,576 points)
    Mac OS X
    Jul 22, 2016 10:29 AM in response to patrickdonald

    Are you trying to cancel the subscription or are you having problems with the payment method?

     

    If you are trying to cancel the subscription that has to be done in advance.  Manage your Apple Music membership - Apple Support - https://support.apple.com/HT204939 - "Learn how to change from an Individual membership to a Family membership, turn off automatic renewal, or join Apple Music later."

     

    If you are having problems with your current billing method check things have not changed with your account since the last payment.  has your credit card renewed with different information? Does you bank have all your information entered correctly?